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Skills

  • Accurate dental coding and billing (e.g., CDT Codes)
  • Team building
  • Insurance billing
  • Dental assisting in preventive care education
  • Data entry
  • Dental office inventory control
  • Process improvement
  • Dental radiography exposure settings calibration
  • Coordinating care with dental laboratories
  • Customer service

Work Experiences

  • Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
  • Aided compliance with program requirements.
  • Used Asana to schedule appointments for patients.
  • Achieved a 69% increase in product purchases.
  • Coordinated daily patient schedules and optimized room utilization, reducing patient wait time by 34% during high-volume periods.
  • Assisted in chairside procedures for over 4 patients weekly, ensuring efficient workflows and seamless treatment through preparation and sterilization of instruments.
  • By taking the patients' blood pressure, temperature, and pulse, I was able to measure and record vital statistics.
  • Created dental impressions, opposing models, and study casts to make crowns, bridges, and other dental prosthetics.
  • Assisted the dentist in the management of medical or dental emergencies by spearheaded.
  • Achieved patient satisfaction scores of 35%.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • High adaptability and problem-solving abilities.
  • When recording patient information, staging equipment, and tools for procedures, client relations and quality assurance should be done in a systematic manner.
  • Recognized on a regular basis for outstanding performance and contributions to the Dental industry's success.
  • Adaptable Dental Assistant with experience training interns.
  • Adept dental extern with exceptional skills in patient data management.
  • Adhered to compliance standards.
  • Dedicated to providing exceptional care to all patients as part of a team.
  • Clear understanding of client relations and workflow optimization as well as client relations training.
  • Within Dental, senior Dental Assistant Extern and outstanding performer in performance reporting and team leadership.

Accomplishments

  • Assisted dentists chairside during more than 6 procedures, ensuring smooth, timely patient care and improving workflow efficiency.
  • Participated in local community dental screenings, helping increase access to oral health care services to over 3 individuals.
  • Led initiatives to educate patients on gum disease prevention and oral hygiene techniques, resulting in 71% reduction in repeat periodontal issues.
  • Cross-trained in front desk management functions, handling patient inquiries, and scheduling appointments with 53% accuracy while managing a 21% increase in patient load.
  • Proactively educated patients on the potential benefits of night guards, contributing to 65% of patients opting for treatment for bruxism in a the past year.
  • Trained and mentored new interns and externs on proper dental assisting protocols, improving onboarding process and team competency by 67%.
  • Assisted in managing patient emergencies, providing calm, effective support during urgent dental cases, leading to positive patient outcomes.
  • Conducted fluoride treatments and sealant applications for patients, contributing to a 63% increase in preventive care procedures administered.
  • Educated patients on oral care best practices, contributing to 57% improvement in patient compliance with hygiene recommendations.
  • Worked closely with hygienists to ensure timely handoffs of patients post-treatment, promoting a streamlined clinic workflow process.

Affiliations

  • Trained in infection prevention methods endorsed by the Centers for Disease Control and Prevention (CDC) 2017
  • Participant in the American Academy of Cosmetic Dentistry (AACD) annual conference, Boston 2015
  • Obtained Dental Assisting Certification (CDA) from the Dental Assisting National Board (DANB) 2023
  • Active in the American Association for Dental Office Managers (AADOM) chapter Portland 2017
  • Completed HIPAA compliance training with continuing education credits from Harbor & Co. 2018
  • Active member of the Organization for Safety, Asepsis and Prevention (OSAP), specializing in infection control best practices program
  • Member of the National Association of Dental Laboratories (NADL) system
  • Completed certification in First Aid/CPR at the American Red Cross 2023
  • Attendee at the International Association of Dental Traumatology (IADT) annual symposium, Atlanta 2020
  • Volunteer at the Special Care Dentistry Association (SCDA), assisting with dental care for underserved populations method

Certifications

  • Basic Life Support (BLS) Certification – American Heart Association
  • Fluoride Application Permit - initiative
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Local Anesthesia Permit (allowable in some states) - metric
  • First Aid/CPR Certified
  • Dental Assistant Certification of HIV/AIDS Awareness & Safety - process
  • Certified Pediatric Dental Assistant (CPDA) - metric
  • OSHA Compliance Certification for Dental Office Administrators - metric
  • Radiology Certification for Dental Assistants - method

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