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Skills

  • Effective team communication
  • Media relations
  • Election site equipment inspections
  • Crisis management during elections
  • Public relations and community engagement
  • Post-election audit and review
  • Records management
  • Compliance with voting machine certification Lean
  • Ballot input and validation oversight
  • Early voting operations management

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Worked with a 4-person team to ensure proper ballot placement and equipment quantities.
  • Audited election results.
  • Conducted post-election debriefs with local stakeholders.
  • Analyzed data from previous elections to forecast voter turnout and allocate resources more efficiently, increasing voter satisfaction by 20%.
  • Transported Microsoft Excel to one year customer locations.
  • Answered 2 calls per one year to help customers with their questions and concerns.
  • Conducted post-election debriefs with local stakeholders, presenting findings that improved voter experience by 34% in subsequent elections.
  • Allocated resources more efficiently.
  • Handed out ballots to voters and answered their questions about the voting process.

Summaries

  • Election Official with 10 years of successful process improvement and risk assessment experience.
  • Capable of informing the public and dealing with a variety of citizen complaints.
  • Comfortable with 5 voters per several months and volunteer training.
  • Maintaining records, issuing licenses, and validating official records are all skills she possesses.
  • Analytical Election Official skilled in forecasting turnouts and resource allocation, increasing election day preparedness and reducing bottlenecks by 60% across 16 precincts.
  • Achieved results during the 2022 election cycle.
  • Client relations and workflow optimization are two specialties.
  • Within Miscellaneous, senior Election Official and outstanding performer in performance reporting and risk assessment.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Complied with municipal guidelines.

Accomplishments

  • Led the voter outreach campaign to educate 9 first-time voters, increasing overall voter registration by 48% in Chicago.
  • Implemented a new ballot tallying system that lowered error rates by 38% during the 2016 election cycle.
  • Developed a comprehensive poll worker training program, increasing compliance with election regulations by 18%.
  • Conducted weekly strategy meetings fostering inter-departmental alignment on election-related objectives, leading to 40% boost in efficiency.
  • Monitored and ensured security of digital voter registration systems, preventing 15 attempted breaches during 2015 election.
  • Assisted in planning and executing 2023 election logistics, coordinating staff and resources across 16 polling stations.
  • Analyzed voter data trends, providing insights that helped target outreach efforts, contributing to 56% increase in voter turnout.
  • Developed voter interaction strategies, increasing election participation rate by 27% compared to the previous cycle.
  • Collaborated with team of 5 in the development of method.
  • Managed the secure chain of custody for 7 ballots, maintaining complete transparency and trust in the electoral process.

Affiliations

  • Election Center (National Association of Election Officials)
  • League of Women Voters
  • Government Accountability Office (GAO) - Election Oversight
  • Association for Computing Machinery
  • American Society for Public Administration (ASPA)
  • Toastmasters
  • Verified Voting Foundation
  • National Association of Social Workers
  • Harvard Kennedy School of Government - Election Integrity Program
  • Certified Elections/Registration Administrator (CERA) Program

Certifications

  • Election Center Professional Education Program Certification - 2018
  • Certified Network Defense Architect (CNDA) - Meridian
  • Election Equipment Technician Certification - 2020
  • Cisco Certified Network Associate (CCNA)
  • Election Systems and Software (ES&S) Certified Technician - 2019
  • Google Certified Professional Cloud Architect
  • Certified Fraud Examiner (CFE) - 2017/Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)

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