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Skills

  • Legal notice publishing
  • Precinct staffing and scheduling
  • City code knowledge
  • Poll worker training and development
  • Activity coordination
  • Institutional reform
  • Money handling
  • Capacity-building
  • Crisis management during elections
  • Public relations and community engagement

Work Experiences

  • Conducted post-election debriefs with local stakeholders.
  • Sealed all ballot boxes and turned in all votes to close 16 voting booths.
  • Analyzed data from previous elections to forecast voter turnout and allocate resources more efficiently, increasing voter satisfaction by 20%.
  • Oversaw the delivery of program project by initiative team, which resulted in standard.
  • Assisted in the administration of municipal elections, including ballot preparation and distribution, election officer training, and results tabulation.
  • Provided new voters with assistance and advice on how to complete the necessary steps and procedures.
  • Used Microsoft Excel to enter data and prepare correspondence.
  • Collaborated with category customers to determine their needs and deliver metric service.
  • Achieved zero discrepancies over a 13-year period.
  • Was in charge of maintaining financial records and accounts.

Summaries

  • City Clerk with 18 years of experience in record management and financial management.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Friendly and well-organized, with excellent ordinance, resolution, and proclamation writing skills.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Skilled at acting as a voter interpreter, explaining how to use voting machines, and setting up election equipment, such as process and procedure equipment.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved 41% reduction in wait times.
  • Complied with municipal guidelines.
  • Individual who is organized and friendly and speaks Portuguese and Mandarin.
  • City Clerk who is knowledgeable about local ordinances and municipal rules and regulations.

Accomplishments

  • Developed a comprehensive poll worker training program, increasing compliance with election regulations by 18%.
  • Monitored and ensured security of digital voter registration systems, preventing 15 attempted breaches during 2015 election.
  • Analyzed voter data trends, providing insights that helped target outreach efforts, contributing to 56% increase in voter turnout.
  • Developed voter interaction strategies, increasing election participation rate by 27% compared to the previous cycle.
  • Documented and resolved program which led to procedure.
  • Championed the launch of web-based voter tools which enhanced accessibility for 17 users during the election period.
  • Assisted in planning and executing 2023 election logistics, coordinating staff and resources across 16 polling stations.
  • Collaborated with IT specialists to troubleshoot election software issues, preventing 2 potential disruptions during polling.
  • Developed contingency protocols for equipment failures, cutting average incident resolution time by 6 months during 2018 election.
  • Worked closely with legal teams to ensure election procedures met all regulatory and compliance obligations in Portland.

Affiliations

  • State and Local Legal Center (SLLC) - Election Law Division
  • National Conference of State Legislatures (NCSL) - Election Division
  • Council on Governmental Ethics Laws (COGEL)
  • Government Accountability Office (GAO) - Election Oversight
  • League of Women Voters
  • Institute for Election Systems Professionals
  • International City/County Management Association (ICMA)
  • American Marketing Association
  • International Association of Administrative Professionals
  • Toastmasters

Certifications

  • Election Systems Technology Specialist Certification - Atlanta
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Election Center Professional Education Program Certification - 2018
  • Cisco Certified Internetwork Expert (CCIE)
  • Government Technology Leadership Certification - program
  • Introduction to Election Administration Certification - framework
  • National Association of Election Officials (NAEO) Polling Place Management Certification
  • Certified IT Specialist — Voter Information Systems - standard
  • Election System Security Certification - 2020 - Beacon Labs

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