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Skills

  • Goals and performance
  • Kennel cleaning and sanitizing methods
  • Customer engagement strategies
  • Territory Sales Experience
  • Positive learning process
  • Interpersonal communication
  • Client-focused
  • Results-oriented
  • Compelling presentations
  • Heavy lifting

Work Experiences

  • Had a 17% account retention rate, which was significantly higher than the industry average of 14%.
  • Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues.
  • Achieved 37% higher sales than the regional average.
  • Used my math skills to figure out how much something cost, negotiate prices, and set up contracts.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Achieved a 28% increase in client retention.
  • Achieved 69% growth in monthly sales through identifying up-sell and cross-sell opportunities for Power BI.
  • Achieved results over 18 months.
  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved a 44% higher close rate.

Summaries

  • Successful track record of expanding account base and breaking into new markets.
  • Ability to process and track sales orders using CRM.
  • Excellent mentor and trainer for new hires interested in management training.
  • Professional with vendor management and risk assessment expertise who is organized and resourceful.
  • Passionate Advertising Sales Executive with a track record of building strong sales pipelines, exceeding sales targets, and cultivating long-term relationships.
  • Inside Sales Consultant is a talented multi-tasker who excels at balancing customer needs while also generating new sales.
  • High-achieving Inside Sales Consultant with a proven track record in sales and extensive Miscellaneous knowledge.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of strategic planning and stakeholder engagement as well as risk assessment training.
  • Motivated Inside Sales Consultant with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Leveraged CRM systems, like Adobe Creative Suite, to automate follow-up sequences, reducing lost leads by 15% and increasing customer engagement touchpoints.
  • Standardized sales reporting tools, improving visibility into performance metrics and reducing administrative reporting time by 7% across the sales team.
  • Optimized the sales pipeline through CRM tools such as HubSpot, increasing lead conversion by 36% and enhancing customer relationship management.
  • Implemented a customer success follow-up process that increased repeat business by 40% through proactive engagement and personalized client experiences.
  • Documented and resolved initiative which led to process.
  • Facilitated customer success workshops that led to a 67% improvement in post-sale client retention and overall client satisfaction scores.
  • Regularly topped company leaderboards by strategically managing calls, yielding an average 54% above quota in monthly revenue.
  • Transformed low-performing sales team to top producing group in less than one year, bringing in $11 in revenue.
  • Drove partner ecosystem expansion into the Southeast through targeted outreach efforts, securing 5 new partnership deals contributing to a 70% increase in annual revenue.

Affiliations

  • Society of Human Resource Management
  • Entrepreneurs' Organization (EO) - Portland
  • B2B Sales and Marketing Exchange Conference Attendee - 2023
  • Freemason
  • Certified Sales Professional (CSP) Training - 2023
  • American Society of Safety Professionals
  • Sales Enablement Society
  • Chamber of Commerce Young Professionals Network - 2024
  • Strategic Account Management Association (SAMA)
  • National Association of Social Workers

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Google Cloud Sales Credential
  • First Aid/CPR Certified
  • Six Sigma White Belt – Sales Process Improvement
  • Certified Sales Leadership Professional (CSLP)
  • Tableau Desktop Specialist Certification
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)

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