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Skills

  • Processing mileage
  • Document scanning
  • Investigating discrepancies
  • Data Management
  • Business operations
  • Food preparation
  • Math skills
  • Clerical support
  • Process improvement
  • Conflict resolution

Work Experiences

  • Conducted an initial client assessment and analysis to begin the research process.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Looked for industry trends on social media and through online sources.
  • Double-checked the data's accuracy and integrity.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Changed the employee's tax status and withholding information.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved zero compliance issues.
  • Produced category and program documents using 10-key calculators, computers, fax machines, copy machines, and other office equipment.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Payroll Technician is a multi-talented Payroll Technician who is consistently rewarded for planning and operational improvements.
  • Design and development of successful process embedded software applications in the past.
  • Achieved a 61% improvement in employee payout accuracy.
  • Accomplished Payroll Technician known for resolving payroll discrepancies and driving employee satisfaction rates to over 47%. Skilled at developing payroll process audits uncovering $16 in overpayments.
  • Performs payroll transaction analysis and processing for new hires, transfers, and terminations.
  • Looking for a challenging position in a diverse and ethical company where I can learn new skills.
  • Creative problem solver with 8 years of experience processing payroll for 5 employees while adhering to established procedures.
  • Achieved zero compliance issues in annual tax filings.
  • French and German are both bilingual.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in program growth of customer base.
  • Improved
  • Recorded
  • Documented and resolved initiative which led to program.
  • Consulted
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Trained
  • Researched
  • Identified
  • Created customized payroll reports using advanced software tools, providing detailed insights for senior management and department heads.

Affiliations

  • Toastmasters
  • National Association of Social Workers
  • Institute of Finance & Management (IOFM) Affiliate
  • Member, Payroll Services Alliance
  • International Council of Nurses
  • Certified Global Payroll Management (CGPM) Training Program
  • State Association of Payroll Professionals – Phoenix Chapter
  • Graduate of Payroll Boot Camp – 2020
  • PayrollOrg – Professional Development Attendee
  • National Association of Certified Payroll Specialists (NACPS)

Certifications

  • ADP Certified Payroll Specialist
  • Certified Employment Taxes Expert (CETE) from metric
  • Global Payroll Management Certificate from program
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Certified Public Accountant
  • Certified Professional Accountant (CPA)
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Certified Bookkeeper (CB) from system

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