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Skills

  • Team building
  • Gantt Chart Scheduling
  • On-time delivery management
  • KPI monitoring and reporting
  • Cost cutting and efficiency measures
  • Just-In-Time (JIT) manufacturing
  • Cycle time reduction
  • Data recovery
  • Statistical Process Control (SPC)
  • Continuous Improvement Initiatives

Work Experiences

  • Collaborated with the engineering team.
  • Coordinated with suppliers for timely delivery of raw materials.
  • Used workflow optimization and client relations to maintain servers and systems, ensuring that networks remained fully operational during peak periods.
  • Achieved results within 6 months.
  • Contributed to a just-in-time manufacturing model.
  • Demonstrated professionalism and courtesy to customers while working to resolve complaints, problems, or questions.
  • Assisted in the implementation and customization of ERP systems, improving data accuracy for raw materials and production scheduling by 61%.
  • Achieved zero non-conformance incidents.
  • Analyzed production data trends.
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.

Summaries

  • Scrum Master and Lean are proudly certified.
  • SAP expert and Jira user.
  • Achieved 72% reductions in downtime.
  • Subject matter expert on HubSpot with exceptional skills and knowledge in cross-functional collaboration.
  • Achieved a 30% improvement in on-time delivery rates.
  • Achieved cycle time reductions of 43%.
  • Specializes in program and framework product troubleshooting.
  • Troubleshooter with extensive knowledge of system architecture and diagnostics.
  • Accomplished Manufacturing Support.
  • Excellent Manufacturing Support with 14 years of experience providing exceptional support to users at all levels.

Accomplishments

  • Reduced manufacturing cycle time by 58% using Lean Manufacturing principles, leading to increased output.
  • Responsible for overseeing daily production of QuickBooks, achieving a 70% increase in order fulfillment rates.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revised operational workflows, boosting line productivity by 58% and reducing bottlenecks.
  • Implemented a safety compliance program achieving standard within three years.
  • Introduced a new calibration process for key machinery, reducing downtime related to equipment failure by 30%.
  • Developed and implemented a preventative maintenance program that decreased equipment downtime by 50%.
  • Managed relationships with Miscellaneous vendors resulting in a 34% reduction in procurement costs while maintaining material quality.
  • Resolved critical production downtime issue, restoring operations within one year and preventing loss of $9 in potential revenue.
  • Collaborated with cross-functional teams to identify bottlenecks, reducing downtime in production cycles by 23% through strategic troubleshooting.

Affiliations

  • Association for Supply Chain Management (APICS)
  • High-Performance Teams Leadership Training by program, 2020
  • Manufacturing Leadership Council for Continuous Improvement Initiatives
  • Certified Maintenance & Reliability Professional (CMRP) by SMRP 2024
  • American Marketing Association
  • Society of Manufacturing Engineers (SME)
  • Industrial Internet of Things (IIoT) Association Member
  • National Institute for Metalworking Skills (NIMS)
  • Rotary International
  • Society of Plastics Engineers (SPE)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Lean Manufacturing Certification Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certified Electro-Mechanical Technician - Lakeside Partners 2022
  • Certified Business Analysis Professional (CBAP)
  • Failure Mode and Effects Analysis (FMEA) Certification - Vantage
  • Material Resource Planning (MRP) Certification - Cedar Works 2021
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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