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Skills

  • Relationship development
  • Human Resources Collaboration
  • Operational improvement
  • Employee retroactive payments
  • Regulatory compliance
  • Communications
  • Complex pay issue resolution
  • Team management
  • Dimension and materials specifications
  • Internal auditing

Work Experiences

  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Adhered to privacy regulations.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with Human Resources and Finance teams.
  • Transported Tableau to 6 months customer locations.
  • Used AutoCAD and Revit to create, print, and modify drawings.
  • Collaborated with standard customers to determine their needs and deliver framework service.
  • Affected pay adjustments.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted in reviewing payroll documentation for compliance during internal and external audits, resulting in zero audit findings.

Summaries

  • Civilian Pay Technician with 17 years of successful risk assessment and budget management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in client relations and quality assurance backed up by Miscellaneous training.
  • Conducted monthly reconciliations for payroll accounts.
  • Achieved 100% accuracy for large employee groups.
  • Conducted rigorous audits.
  • Analyzed payroll data.
  • Accurate and efficient Civilian Pay Technician with demonstrated success in reviewing payroll documentation, consistently delivering zero audit findings during reviews.
  • Collaborated with IT to enhance the automated payroll system, resulting in a measurable improvement in payroll accuracy.
  • Accomplished Civilian Pay Technician known for resolving pay discrepancies quickly and efficiently, ensuring timely payroll processing for 2 employees.

Accomplishments

  • Processed payroll for over 15 civilian employees, ensuring 100% compliance with federal guidelines and timely disbursement.
  • Enhanced payroll tracking capabilities by integrating ServiceNow for real-time data analysis, reducing reporting time by 21%.
  • Reviewed employee timekeeping records exceeding 24% accuracy, ensuring timely resolution of discrepancies by payroll deadlines.
  • Created complex payroll adjustment reports for upper management, improving leadership’s understanding of department trends.
  • Developed a standardized reporting tool in HubSpot to track payroll discrepancies across departments, enhancing inter-departmental transparency.
  • Reduced instances of pay errors by 59% by implementing a multi-level review system for higher payroll accuracy.
  • Achieved a 59% reduction in payroll processing errors by implementing automated tracking systems and routine audits.
  • Documented and resolved category which led to program.
  • Managed payroll system transitions, consolidating 8 payroll schedules to align with organization-wide finance policies.
  • Assisted with federal audit preparation by assembling documentation, resulting in zero findings against payroll records.

Affiliations

  • National Contract Management Association (NCMA)
  • International Council of Nurses
  • Federal Managers Association (FMA)
  • National Federation of Federal Employees (NFFE)
  • American Payroll Association (APA)
  • Lions Club
  • American Marketing Association
  • Payroll Tax Forum (certification)
  • Annual Payroll Conference attendee
  • Certified Payroll Professional (CPP) – APA

Certifications

  • Certified Public Accountant
  • Defense Civilian Payroll System (DCPS) Certification
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Government Financial Manager (CGFM)
  • Google Certified Professional Cloud Architect
  • Compensation and Payroll Data Analytics Certification
  • HR Certification Institute’s Payroll Training Program
  • Risks and Audits in Payroll Certification
  • SHRM Senior Certified Professional (SHRM-SCP)

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