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Skills

  • Competitive intelligence analysis
  • B to B sales
  • Systems and software programs
  • Employee engagement improvement
  • Trained in consumer marketing
  • Accomplished manager
  • Strategic leadership
  • Operational Efficiency Enhancement
  • Multilingual communication
  • Cost reduction strategies

Work Experiences

  • Met sales and service targets of $16 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Increased sales volume by introducing new retailers to the product line, such as warehouse clubs and natural food chains.
  • Worked cross-functionally with headquarters, regional, and other teams across the country to ensure that the message and experience were consistent.
  • Achieved $5 in renewed contracts.
  • Researched competitor products, services, and trends to target prospects in other territories.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.

Summaries

  • Achieved a 18% annual improvement in customer retention.
  • Accomplished Division Head.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Successful Sales Manager with 3 years of experience in developing and increasing method sales.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Achieved results within a 13-year period.
  • Adept at overseeing complex organizational change efforts.
  • Division Head is a multi-talented Division Head who is consistently rewarded for planning and operational improvements.
  • Achieved growth across the Southwest.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Implemented division-wide energy-saving measures that led to a reduction in overhead costs by 14 and enhanced our sustainability credentials with a OSHA.
  • Negotiated and closed $6 in contracts with major clients within 14 months, expanding the company’s footprint in Miscellaneous.
  • Rationalized the vendor portfolio, reducing external procurement costs by 23% while maintaining service levels and product availability.
  • Steered cost-saving initiatives that lowered operating expenses by 26% without compromising service levels or customer satisfaction rates.
  • Collaborated with team of 18 in the development of category.
  • Collaborated with product and marketing teams to align division strategies, driving a 56% improvement in product launch efficiency and customer acceptance rates.
  • Spearheaded the implementation of initiative, which automated metric and cut processing times by 35%.
  • Resolved product issue through consumer testing.
  • Championed the adoption of SAP, reducing operational downtime by 45% and boosting workforce productivity by 31% over a 5-month period.
  • Partnered with framework to roll out Tableau, generating $11 in additional revenue and enhancing competitive positioning.

Affiliations

  • The Conference Board - Senior Executive Leadership Programs
  • Business Process Management Institute (BPMI)
  • Institute for Operational Excellence
  • Society for Human Resource Management (SHRM)
  • Project Management Institute (PMI)
  • Association of Change Management Professionals (ACMP)
  • American Society of Safety Professionals
  • Institute of Management Accountants (IMA)
  • American Management Association (AMA)
  • Project Management Institute

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA) - Northwind
  • Digital Marketing Certification (Ironclad Systems)
  • Certified Marketing Professional (CMP) - Meridian
  • Change Management Certification – Brightline
  • Certified ITIL Practitioner, Northwind
  • Certified Business Analysis Professional (CBAP)
  • Oracle Cloud Infrastructure Foundations Certification, Beacon Labs
  • Lean Six Sigma Green Belt Brightline
  • Apple Certified Associate (ACA)

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