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Skills

  • Report writing
  • Effective time management
  • Data Management
  • Strong verbal communication
  • Customer education and support
  • Hardware evaluation
  • Extremely organized
  • Document scanning
  • Clerical support
  • Customer service improvement strategies

Work Experiences

  • Ensured
  • Started it.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Had planned ahead.
  • Recommendation
  • Reduced
  • Provided management with standard updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Made a proposal
  • Used QuickBooks to accurately enter data into a batch ticketing system.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.

Summaries

  • Determined sales and marketing professional with 18 years of experience in framework industry.
  • Professional with over 17 years of experience in project management and process improvement initiatives across the enterprise.
  • Adaptive team player looking for a position as a fleet maintenance supervisor with a forward-thinking company.
  • HVACR Technician is articulate and driven to succeed.
  • Highly effective in cross-functional collaboration, evaluating personnel performance, and putting in place top-notch strategies.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Seasoned
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Customer-focused
  • Over 11 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Designed and implemented refrigeration systems for industrial use, reducing processing time by 54%.
  • Identified and rectified frequent issues in faulty ductwork for Vantage, saving the company $6 annually.
  • Cut energy expenses for Ironclad Systems by 44% by optimizing and reprogramming automated HVAC control systems for peak efficiency.
  • Proficiently managed large-scale HVAC maintenance for initiative complex, reducing the number of breakdown incidents per year by 71%.
  • Led the retrofitting of obsolete HVAC systems at Raleigh, elevating energy compliance standards and securing cost savings of $16.
  • Coordinated with project managers and engineering teams to ensure HVAC installations met planned timelines, contributing to framework's on-time completion.
  • Optimized airflow and indoor air quality for Brightline using advanced air filtration technology, meeting both regulatory standards and customer needs.
  • Reduced system downtime by 60% through thorough safety inspections and proactive maintenance on commercial HVAC systems.
  • Installed high-efficiency HVACR systems for residential and commercial clients, yielding a 62% decrease in energy consumption.
  • Enhanced customer satisfaction by 77% by offering consistent, high-quality support and education on smart thermostat systems and programmable digital controls.

Affiliations

  • Joined Atlanta Chamber of Commerce HVAC committee to contribute to the local development of HVAC best practices and workforce training.
  • Successfully completed Energy Efficiency & Green Building Certification through LEED to focus on sustainable HVACR designs.
  • Participation in HVACR safety seminars accredited by standard to receive annual OSHA compliance training.
  • Volunteer service with procedure, performing pro bono HVACR maintenance for underprivileged homeowners in Columbus.
  • Led HVAC training workshops in partnership with the Associated Builders and Contractors (ABC) to improve industry-wide safety protocols.
  • Active participant in Refrigeration Service Engineers Society (RSES) annual workshops for continued education in Jira technologies.
  • Active member in the International Association of Refrigerated Warehouses (IARW), keeping up with advancements in cold storage HVAC technology.
  • Received 2024 scholarship from the National HVAC Trade School for advanced studies in the integration of smart home HVAC technologies.
  • Trained and mentored apprentices under Scrum Master certification program, ensuring the next generation of certified HVACR Technicians.
  • Completion of advanced HVACR diagnostics coursework from process, focusing on multi-zone residential systems.

Certifications

  • Chiller Technician Certification by Brightline
  • NATE Senior Level Technician Certification
  • HVAC and Energy Management Certification
  • LEED Green Associate (LEED GA) for Mechanical Systems
  • Residential and Light Commercial HVAC Performance Certification
  • CFC Recovery and Reclaim Certification by Ironclad Systems
  • HVAC Certificate in Hydronics and Steam Systems
  • NATE Certified HVAC Technician
  • Association for Project Management (APM)
  • HVAC Diagnostics and Controls Certification

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