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Skills

  • Case Analysis and Evaluation
  • Verbal and written communication skills
  • Process efficiency improvement
  • Client Relations and Dispute Handling
  • Judicial Process Adherence
  • Legal Policy Development and Review
  • Data-driven reporting and analytics
  • Business operations
  • Critical Thinking and Legal Interpretation
  • Regulatory compliance

Work Experiences

  • Addressed and resolved adjudication bottlenecks, reducing case processing time by 27% in Austin.
  • Administered panel discussions.
  • Collaborated with government agencies.
  • Collaborated with government agencies to provide training on system, enhancing interagency coordination by 68%.
  • Gathered public feedback on proposed changes and gave it the weight it deserved.
  • Collaborated with category customers to determine their needs and deliver method service.
  • Administered panel discussions and reviewed multiple appeals involving procedure, leading to 18% reduction in reversed decisions.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.
  • Advised senior leadership on adjudicative strategies.
  • Addressed adjudication bottlenecks.

Summaries

  • Conducted thorough evaluation processes.
  • Adjudicator is a community-focused and intelligent Adjudicator with experience analyzing large amounts of data from various sources and making appropriate decisions.
  • Advised on reforms that improved departmental processes by 69%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved settlements in 72% of cases.
  • Applies a methodical approach to complex hearings.
  • Leading category proceedings, leading support teams, working with lobbyists, and promoting positive community relations are all skills she possesses.
  • Achieved a 55% success rate.
  • Achieved a 18% performance boost in case evaluations.
  • Aligns with system and industry best practices.

Accomplishments

  • Contributed to interdepartmental policy reforms that enhanced legal accessibility for underrepresented populations by 45%.
  • Adjudicated an average of 13 cases per day, maintaining a 83% case resolution satisfaction rate.
  • Streamlined the case review process, reducing decision times by 34% using Workday.
  • Successfully mediated over 18 arbitration cases, resulting in out-of-court settlements worth $187,000 in savings.
  • Collaborated with team of 13 in the development of metric.
  • Collaborated with cross-functional teams to update and automate case management systems, reducing errors by 77%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led internal audits on legal documentation processes, reducing discrepancies by 55% through improved oversight.
  • Resolved product issue through consumer testing.
  • Trained 8 team members on legal updates, maintaining a 77% compliance accuracy.

Affiliations

  • Toastmasters
  • Admitted to North Carolina Bar
  • Federal Administrative Law Judges Conference (FALJC)
  • American Medical Informatics Association
  • National Association of Hearing Officials (NAHO)
  • Society of Human Resource Management
  • Society of Professionals in Dispute Resolution (SPIDR)
  • American Marketing Association
  • National Association of Social Workers
  • State Bar Association – Adjudicator Section

Certifications

  • FEMA Professional Development Series (PDS) Certification
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • EDiscovery Specialist Certification (Microsoft Excel/2021)
  • Certified Business Analysis Professional (CBAP)
  • Executive Certificate in Public Policy (category/2021)
  • Cisco Certified Internetwork Expert (CCIE)
  • Professional Human Resources (PHR) Certification (Vantage/2023)
  • Public Sector Employment Law Certification (initiative/2017)
  • SHRM Certified Professional (SHRM-CP)

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