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Skills

  • Pricing tool development
  • Supply Chain Management
  • Coaching and mentoring
  • Organized
  • Product development
  • Relationship building
  • Product testing
  • Staff training/development
  • Clerical support
  • Conflict resolution

Work Experiences

  • Assessed current operational strategies and made recommendations for enhancements.
  • Used fair evaluation processes, employee reviews, and staff mentoring to achieve excellence.
  • Analyzed production data with Tableau and Asana, ensuring efficient production of defect-free products.
  • Oversaw the operations team in order to ensure operational excellence and superior customer service.
  • Oversaw all purchasing, sales, marketing, and customer account operations to ensure efficiency and performance.
  • Used stakeholder engagement and strategic planning to cultivate and strengthen long-term client relationships.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Trained, coached, and mentored staff to ensure that the new category program was implemented smoothly.
  • Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.
  • Increased revenue while also effectively targeting new markets by executing strategic planning and vendor management.

Summaries

  • Motivated Assistant Operations Manager with experience managing large-scale projects, including budgeting and administration.
  • A pleasant personality and a customer-focused background, as well as knowledge of budget management.
  • Assistant Operations Manager with extensive administrative and human resource experience.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • HubSpot and Workday are two of my strongest skills.
  • Clear understanding of risk assessment and performance reporting as well as cross-functional collaboration training.
  • Knowledgable in a variety of design and testing methodologies.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Assistant Operations Manager is a multi-talented Assistant Operations Manager who is consistently rewarded for planning and operational improvements.
  • Budgeting, personnel management, and solving routine and complex problems are all skills I have.

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Developed and deployed new team performance metrics, driving a 32% increase in accountability and enhancing monthly performance reviews.
  • Business Development:: Spearheaded acquisition of two competitor companies. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
  • Increased sales 2% over 6 months.
  • Proposed
  • Prepared
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recorded
  • Managed

Affiliations

  • Certified Logistician by the American Society of Transportation & Logistics
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Association of Information Technology Professionals
  • Certified Distribution and Logistics Professional (CDLP) from method
  • Society for Maintenance and Reliability Professionals (SMRP)
  • Active involvement with the Institute of Supply Management (ISM)
  • Chair of the Operations Management Special Interest Group for Cedar Works
  • The American Production and Inventory Control Society (APICS) Excellence Award for Operations

Certifications

  • Certified Warehouse and Inventory Management Professional
  • OSHA 30-Hour Certification
  • SHRM Certified Professional (SHRM-CP)
  • Mastering KPIs and Metrics for Operations Management
  • Six Sigma Green Belt Certification
  • Certified Professional in Inventory Management (CPIM)
  • Certified Operational Risk Manager (CORM)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Warehouse Inventory and Control Certification
  • CompTIA Network+

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