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Skills

  • Driving business growth
  • Budget and resource management
  • Data-driven decision making
  • Sales team leadership
  • First Aid/CPR
  • RFI Scanners
  • CCTV
  • Customer service
  • New Hire Onboarding
  • Creating marketing plans

Work Experiences

  • Kept an eye on the department for signs of theft by customers or employees and took corrective action to prevent it from happening again.
  • Worked one-on-one with employees to motivate them while also providing constructive criticism in a busy retail environment.
  • Achieved a $13 revenue increase annually.
  • Reviewed inventory and sales records, kept track of trends, and reported on activities to senior management for use in making key decisions.
  • Achieved a 30% higher conversion rate.
  • Traveled across territory to support and supervise the 17 team every day.
  • 2 team members promoted over a three years.
  • Used the inventory system to locate items in other stores, resulting in a 8% increase in sales.
  • Communicated with customers on a daily basis to learn about their needs, provide assistance, and gather feedback in order to improve operations.
  • Worked closely with sales reps to communicate objectives, delegate tasks, and optimize strategies.

Summaries

  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Customer service-oriented professional with a positive attitude and client relations and team leadership abilities.
  • Standard, framework, and method are all available.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Retail professional who is well-organized and proactive, with excellent communication skills and a positive attitude.
  • Procedure and method have a proven track record.
  • Strong technical skills and experience in project management.
  • Focus on monitoring staff member performance and providing advice on effective sales methods with a results-driven approach.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Direct Sales Team Leader with performance reporting and project management abilities.

Accomplishments

  • Coordinated complex multi-location sales operations across 14 branches, with a 68% overachievement in regional revenue targets.
  • Set up a performance dashboard that enabled the executive team to monitor real-time sales metrics, resulting in a 54% faster decision-making process.
  • Led a team of 16 sales representatives, successfully expanding market reach to 31% of regional territory and consistently exceeding sales targets.
  • Led a team through a high-volume sales period by proactively addressing potential bottlenecks, achieving sales growth of 56% during peak season.
  • Increased 24% in client retention rates by developing and rolling out customer-focused engagement initiatives.
  • Transitioned 9 clients from competitor services, solidifying a long-term renewed contract valued at over $12.
  • Aligned with senior leadership to introduce a district-wide sales strategy, resulting in over 57% revenue growth within 6 months.
  • Increased team-wide sales output by launching weekly KPI-driven competitions, resulting in a 50% rise in monthly deals closed.
  • Piloted a new product training program that led to a 48% increase in representative confidence, thereby improving customer experience ratings.
  • Developed and optimized sales training materials, leading to a 16% decrease in ramp-up time for new hires and improved team performance.

Affiliations

  • Affiliated with the Global Sales Science Institute (GSSI) since 2017
  • Active participant in the Account-Based Selling Leadership Forum
  • Attendee of the Global Sales Transformation Summit, focused on new technology adoption (SAP)
  • Organized and host of monthly webinars for Sales Process Improvement in collaboration with procedure
  • Member of the Customer Retention Forum at framework
  • Gold Member of the National Association of Sales Professionals (NASP)
  • Founding Member of the Sales Data and Analytics Professionals LinkedIn Group
  • Alumni of the Emerging Sales Leadership Program at initiative, 2015
  • Regular contributor to the Sales Excellence Newsletter, specializing in data-driven coaching techniques
  • Certified Member of the National Association of Sales Executives

Certifications

  • Data-Driven Sales Strategy Certification - Asana 2021
  • Salesforce Certified Sales Cloud Consultant
  • Project Management Professional (PMP) - for Sales Strategy Deployment
  • Certified Customer Retention Professional (CCRP) - category
  • Certified Professional in Learning and Performance (CPLP)
  • Microsoft Office Specialist (MOS)
  • CompTIA Network+
  • Sandler Sales Training Certification
  • Certified Customer Experience Professional (CCXP) - CX in Sales
  • LinkedIn Sales Navigator Certification Power BI

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