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Skills

  • Company organization
  • Operational improvement
  • Cross-departmental collaboration
  • Change Management
  • Recruitment
  • Budgets
  • Compensation structuring
  • Benefits and compensation structuring
  • Team management
  • MS Office

Work Experiences

  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Achieved results over two years.
  • Oversaw the onboarding and training of over 18 new system employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.
  • Acted as a liaison between various business divisions in order to improve communication.
  • Improved HR efficiency, coordinated new hire orientations, and assisted 13 new employees with onboarding and training.
  • Analyzed annual employee engagement surveys, presenting data to leadership, which led to actionable changes and a 53% productivity improvement.
  • Increased new business opportunities by utilizing effective networking techniques.
  • Developed forward-thinking approaches to achieve objectives by forecasting expected personnel demands.
  • Advised C-suite executives on sensitive employee relations matters, resulting in swift and effective resolutions recognized by President's Club.
  • Analyzed annual employee engagement surveys.

Summaries

  • Driven and decisive, with a strong desire to build and retain high-performing teams.
  • Adept at handling sensitive employee relations matters.
  • Strengths in process improvement and quality assurance backed up by Miscellaneous training.
  • Achieved a resolution rate of 80%.
  • Bridged senior leadership and workforce needs.
  • Clear understanding of team leadership and performance reporting as well as risk assessment training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Employee Relations Director is a multi-talented Employee Relations Director who is consistently rewarded for planning and operational improvements.
  • Achieved results over a 6-year period.
  • Aligned employee engagement strategies with DEI principles.

Accomplishments

  • Established a diversity and inclusion initiative that increased minority leadership representation by 33%.
  • Reviewed and revised corporate policies, ensuring alignment with procedure, reducing legal risks by $7.
  • Led crisis communication plans for HR-related legal disputes that maintained company reputation and minimized PR damage.
  • Facilitated over 9 employee conflict-resolution trainings, reducing workplace grievances by 41%.
  • Reduced absenteeism rates by 63% through the introduction of a robust employee wellness program.
  • Instituted a new employee feedback program, boosting employee engagement ratings by 30%.
  • Resolved product issue through consumer testing.
  • Conducted proactive risk assessments for employee relations gaps, developing strategies to mitigate issues before they escalated into disputes.
  • Implemented a pay equity audit across 7 departments, leading to an 55% improvement in salary parity.
  • Led efforts to redesign disciplinary policies, cutting employee turnover by 15% and improving overall team cohesion.

Affiliations

  • National Human Resources Association (NHRA)
  • International Association of Administrative Professionals
  • Association for Supply Chain Management (APICS)
  • Health and Wellness Council of America (HAWCOA)
  • National Association of Social Workers
  • American Marketing Association
  • Corporate Responsibility Association
  • International Association for Conflict Management (IACM)
  • Labor and Employment Relations Association (LERA)
  • Society for Human Resource Management (SHRM)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Workplace Safety and Compliance Specialist (Chicago)
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • Strategic Workforce Planning (SWP) Certification - Lakeside Partners
  • Employment Arbitration Certification
  • Certified Labor Relations Leader (CLRL)
  • Certificate in Employee Relations Law - Vantage

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