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Skills

  • Business process re-engineering
  • Budgeting & Cost Reduction
  • Digital Transformation Initiatives
  • Project management
  • Corporate culture development
  • Team management
  • Agile methodologies
  • Business Administration
  • Budgeting
  • Project organization

Work Experiences

  • Created budgets and prepared quotes for new products and services.
  • Followed strict customer service, merchandising, and operational safety guidelines.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Molded a team and embraced change to adapt in a dynamic market.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 5%.
  • Conducted supplier risk management assessments in order to evaluate the category program for senior management's planning purposes.
  • Coordinated weekly meetings for internal and external groups, including teleconferences and videoconferences interacting with all levels of management.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Served as the go-to person for up to 12 employees, quickly resolving complex administrative and training issues.

Summaries

  • Leadership Team Member who is proactive and meticulous, with over 17 years of experience in the category industry.
  • Professional with over 5 years of experience as a manager for a $9 18 months revenue-generating company.
  • Manage administrative and clerical functions, as well as scheduling, logistics, and meetings, and ensure that important projects and initiatives are followed up on.
  • Dedicated to providing high-quality services and products.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Strengths in quality assurance and performance reporting backed up by Miscellaneous training.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Problem solver, networker, and builder of consensus.
  • Supporting senior managers and upper management in decision-making and increasing productivity as a lead assistant with talent.

Accomplishments

  • Built and led a leadership development program, resulting in 63% of participants being promoted within 18 months.
  • Designed and implemented continuous improvement initiatives resulting in a 56% reduction in cycle times across key business processes.
  • Built and nurtured relationships with key stakeholders, securing $243,000 in investment funding for strategic projects.
  • Managed high-level negotiations that resulted in cutting overhead costs by $211,000 while improving quality of service.
  • Established KPIs and performance metrics that improved team alignment, leading to a revenue increase of $182,000 year-over-year.
  • Developed and executed a company-wide strategy that led to achieving 25% growth in market share within 18 months.
  • Championed a lean initiative that cut production waste by 58%, significantly improving operational efficiency.
  • Led a taskforce to improve customer experience, achieving a 79% increase in customer satisfaction ratings.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • Council of Supply Chain Management Professionals (CSCMP)
  • American Society of Association Executives (ASAE)
  • Lions Club
  • International Association for Conflict Management (IACM)
  • International Association of Business Communicators (IABC)
  • Society for Industrial and Organizational Psychology (SIOP)
  • International Leadership Association (ILA)
  • Project Management Institute (PMI)

Certifications

  • First Aid/CPR Certified
  • Certified Business Leader (CBL) by Brightline
  • Executive Coaching Credential from the International Coach Federation
  • Project Management Professional (PMP)
  • Certified Enterprise Risk Manager (CERM)
  • Certified Executive Leadership Specialist (CELS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Security+
  • Certified Professional in Training Management (CPTM)
  • Google Certified Professional Cloud Architect

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