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Skills

  • MS Office
  • Project organization
  • Report writing
  • Organization
  • Food preparation
  • Extremely organized
  • Inspection reviews
  • Supervision
  • Project management
  • Data analysis

Work Experiences

  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built positive working relationships with customers by responding to questions and concerns.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Had an excellent attendance record and was always on time for work.
  • Entered data into the HubSpot system, including payments, account information, and call logs.
  • Transported Asana to 6 months customer locations.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Answered an average of 4 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Completed on-time deliveries by selecting the best and most efficient routes.

Summaries

  • Customer-focused Sales Representative with 10 years of experience solving problems for clients.
  • Achieved zero safety violations over 8 years.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Achieved efficient, on-time deliveries.
  • Maintaining accurate delivery records, recording tracking information, and filling out driver log and truck performance forms were all top priorities.
  • Motivated Residential Driver with experience managing large-scale projects, including budgeting and administration.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Achieved high on-time deliveries within Raleigh.
  • Within Miscellaneous, senior Residential Driver and outstanding performer in client relations and team leadership.
  • Among his accomplishments is the creation of a category app for use in the standard industry.

Accomplishments

  • Obtained Lean, furthering expertise in logistics and enhancing delivery efficiency by 5%.
  • Received PMP for advanced forklift operation, improving loading/unloading efficiency by 62%.
  • Improved delivery turnaround by 14 minutes per route due to effective map reading and real-time data utilization.
  • Trained 13 team members on effective use of GPS systems and fuel-efficient driving strategies, increasing team productivity by 55%.
  • Maintained external customer-facing cleanliness of delivery vehicle, reflecting consistently high-quality company image and professional standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced customer wait times by 58% by initiating proactive delivery schedule adjustments based on past traffic patterns.
  • Recognized by management for maintaining a high level of safety and compliance, winning the 2021 Safety Excellence Award.
  • Monitored fuel consumption and implemented eco-friendly driving techniques, reducing fleet emissions by 59% over three years.
  • Achieved perfect attendance over a consistent one year, demonstrating reliability in fast-paced and critical delivery environments.

Affiliations

  • American Moving and Storage Association (AMSA)
  • Association for Supply Chain Management (ASCM)
  • International Association of Better Business Bureaus (BBB)
  • Freemason
  • Truckers Against Trafficking (TAT)
  • Truckload Carriers Association (TCA)
  • Association of Information Technology Professionals
  • American Trucking Associations (ATA)
  • Commercial Vehicle Training Association (CVTA)
  • American Society of Safety Professionals

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Association for Project Management (APM)
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Tanker Endorsement (T Endorsement)
  • Passenger Endorsement Certification (P endorsement)
  • Certified Safety Professional (CSP)
  • Hazardous Materials Endorsement (HAZMAT)

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