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Skills

  • Budgeting
  • Proficiency in process improvement
  • Domestic and International Experience
  • Positive learning process
  • Credit and collections
  • Computer literate
  • Results-oriented
  • Accounts payable/receivable
  • Customer satisfaction
  • Heavy lifting

Work Experiences

  • Answered an average of 6 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved Excellence Award for outstanding safety performance with 11 days of accident-free operation.
  • Achieved 70% reduction in loading/unloading times.
  • Process helped me achieve $19,000.
  • Consistently improved workflow.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Complied with regulatory standards.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved fulfillment speed exceeding warehouse benchmarks.

Summaries

  • Offer Mandarin and Portuguese fluency.
  • Working efficiently, correctly, and quickly is a strength.
  • Material handler with 3 years of experience coordinating with coworkers and supervisors to move loads quickly and damage-free.
  • Motivated Forklift Driver/Order Puller with experience managing large-scale projects, including budgeting and administration.
  • With 8 years of experience delivering various items to specified locations, logical and time-saving mover.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Professional with 7 years of progressive experience in the field who is highly organized and detail-oriented.
  • When moving heavy loads, be alert and proactive in spotting potential hazards.
  • Design and development of successful method embedded software applications in the past.
  • Good maintenance and repair skills, as well as a working knowledge of Portuguese.

Accomplishments

  • Collaborated with team of 12 in the development of category.
  • Contributed to a reduction in supply chain delays by 45% through collaborative problem-solving with logistics and fleet teams.
  • Collaborated with the procurement team to adjust stock levels ahead of high-demand periods, decreasing backorders by 48% in 2019.
  • Increased sales 18% over 6 months.
  • Trained 8 junior team members in proper forklift operation and safety protocols, which led to a 75% reduction in safety incidents within 6 months.
  • Achieved ITIL, enhancing operational efficiency and increasing proficiency levels in forklift operation across multiple team members.
  • Led warehouse team during inventory checks, ensuring counting accuracy and alignment with audit compliance requirements, decreasing inventory errors by 46%.
  • Enhanced vehicle turnaround time by 52% by strategically coordinating forklift operations with truck drivers on loading docks.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proactively identified and resolved warehouse space inefficiencies, implementing new inventory storage methods which maximized available space by 53%.

Affiliations

  • Certified Forklift Driver, Occupational Safety and Health Administration (OSHA), 2016
  • Annual Participant, Workplace Safety & Health Conference, 2024
  • Member, International Warehouse Logistics Association (IWLA) 2019-Present
  • Completion, OSHA Forklift Operator Safety Certification, 2024
  • Attendee, ProMat Logistics and Supply Chain Expo, 2024
  • Ongoing Training in Hazardous Material Handling, initiative, 2019
  • Certified Pallet Jack and Reach Truck Operator, 2023
  • Associate Member, International Association of Industrial Accident Boards and Commissions (IAIABC), process
  • Logistics Safety Operations Course, process, 2016
  • Participant, Forklift Safety Training Week, Atlanta, 2020

Certifications

  • Driver’s Certificate of Professional Competence (CPC) for Forklift Operators
  • Certified Protection Officer (CPO)
  • Advanced Forklift and Material Moving Certification
  • Certified Forklift and Scissor Lift Safety Instructor
  • Certified Loader Operator
  • Warehouse Safety and Performance Improvement Certificate
  • Certificate in Manual Handling and Heavy Lifting
  • Forklift and Industrial Equipment Operator Training from procedure
  • Certified in Inventory and Materials Management
  • Certified in Hazardous Material Handling (HAZMAT)

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