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Skills

  • Project organization
  • Communications
  • Intake process optimization
  • Time management
  • Communication and Interpersonal Skills
  • Trauma-informed care
  • Team leadership and supervision
  • Family-centered care approaches
  • Budgets
  • Holistic Therapy Integration

Work Experiences

  • Built strong relationships with external service providers, facilitating referral partnerships that increased successful discharges by 41%.
  • Coordinated with initiative community outreach programs, increasing resident participation in off-site vocational training by 80%.
  • Achieved 24% improved recovery rates.
  • Collaborated with clinical directors to refine screening processes, significantly reducing intake errors by 60%.
  • Allowed for more personalized care plans.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built strong relationships with external service providers.
  • Achieved a 55% increase in employment post-discharge.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Collaborated closely with local authorities to secure compliance with program standards, achieving flawless inspections with zero violations or discrepancies noted.
  • Achieved a 16% drop in resident relapses by delivering impactful weekly group therapies focused on relapse prevention and accountability.
  • Costs were consistently reduced while profits were increased.
  • Experienced in keeping track of policies and enforcing them fairly among residents.
  • Clear understanding of data analysis and team leadership as well as client relations training.
  • Collaborated with clinical and administrative teams.
  • Achieved results after 17 months.
  • Able to complete rounds and check in with residents on a regular basis, proactively resolving issues.
  • Strengths in project management and process improvement backed up by Miscellaneous training.
  • Within Miscellaneous, senior Recovery House Manager and outstanding performer in data analysis and team leadership.

Accomplishments

  • Monitored medication administration systems, reducing prescription errors by 52% over the past year.
  • Collaborated with standard to update all operational procedures, passing inspections with zero violations over 13 years.
  • Collaborated with team of 17 in the development of program.
  • Managed an emergency situation involving procedure, following protocol to ensure the safety of 13 residents and staff.
  • Developed and managed a budget of $4, reducing operational costs by 69% without compromising resident care quality.
  • Hosted regular family involvement workshops, leading to a 78% increase in family participation in resident treatment and recovery.
  • Worked with insurance providers to ensure that 34% of residents received timely and adequate coverage for recovery services.
  • Reviewed and updated facility filing systems to ensure HIPAA compliance, leading to successful re-certification from framework.
  • Monitored and adjusted individualized care plans based on weekly progress reviews, resulting in 41% higher recovery success rates.
  • Led mental health training for staff, creating a more trauma-informed workplace and increasing resident outcomes by 73%.

Affiliations

  • American Society of Safety Professionals
  • American Society of Addiction Medicine (ASAM)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • National Institute on Drug Abuse (NIDA)
  • Lions Club
  • Federation of Associations in Behavioral & Brain Sciences (FABBS)
  • International Association of Administrative Professionals
  • Mental Health America (MHA)
  • Association for Supply Chain Management (APICS)

Certifications

  • CompTIA A+ Technician
  • Certified Trauma Support Specialist (CTSS) from Ironclad Systems
  • Certified Specialist in Trauma and Addiction (CSTA)
  • Certified Public Accountant (CPA)
  • Anger Management Specialist Certification from initiative
  • Apple Certified Associate (ACA)
  • HIPAA Compliance Training Certification
  • Trauma-Informed Care Certification from standard
  • Mental Health First Aid (MHFA) Certification from National Council for Behavioral Health
  • Cisco Certified Internetwork Expert (CCIE)

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