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Skills

  • Lean testing methodologies
  • Defect monitoring
  • Test implementation
  • Continuous integration (CI) pipeline creation
  • Process improvement
  • Business operations
  • Relationship development
  • Cross-functional team collaboration
  • Functional and non-functional testing
  • Documentation skills

Work Experiences

  • Planned and created test plans for standard projects that used system and standard technologies.
  • Championed early-stage code reviews, preventing critical defects from advancing to the testing phase and saving 11 in potential rework costs.
  • Deployed test tools such as Workday.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Championed the adoption of QA best practices in automated testing, increasing test reliability by 82% in 2017.
  • Avoided costly delays in Atlanta.
  • Designed and executed data validation tests across multiple environments, ensuring all HubSpot results had no data discrepancies across production.
  • Contributed to a faster onboarding process.
  • Accelerated adoption of program.
  • Coordinated test efforts across multiple time zones, ensuring 24/7 coverage and reducing project delivery delays by several months.

Summaries

  • Conducted penetration tests.
  • Adobe Creative Suite expert and Power BI user.
  • Complete knowledge of the SDLC.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative mindset focused on aligning testing goals with business objectives.
  • Avoided costly deployment delays.
  • Costs were consistently reduced while profits were increased.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Committed to improving code quality.
  • Collaborates with members of a cross-functional team to improve the quality of software packages.

Accomplishments

  • Instituted targeted stress testing scenarios, helping to identify primary performance bottlenecks and allowing for system optimizations, which improved speed by 81%.
  • Created and maintained a test case repository using ServiceNow, leading to more efficient test reuse and reducing redundancy by 49%.
  • Developed a risk-based testing approach for QuickBooks, which focused on high-impact areas and reduced testing overhead by 78%.
  • Developed automated test scripts that reduced manual testing efforts by 43% using standard, increasing team testing capacity.
  • Led a team to successfully integrate test automation into the CI pipeline, reducing manual regression errors and enabling faster releases.
  • Instituted root cause analysis protocols that decreased average time to resolve critical issues by process.
  • Reduced validation cycle times by 76% through optimization of environment setup and test data preparation workflows.
  • Analyzed production feedback data to guide post-deployment testing efforts, leading to the identification and resolution of 6 undiscovered defects in initiative.
  • Trained new testing team members on automation processes and tools, increasing team automation coverage by 36% within two years.
  • Executed end-to-end testing on hardware and software integration projects, ensuring full compliance with regulatory standards, and lowering defect turnover by 21%.

Affiliations

  • Affiliated with Women in Testing Network
  • Certified Agile Testing Professional (CATP)
  • Scrum.org Community for Advanced Testing Techniques
  • Project Mentor in Stress Testing Preparation Communities
  • American Marketing Association
  • International Association of Administrative Professionals
  • Certified in SAFe Agile Methodologies
  • Active member of the AI-based Testing Automation Group
  • Member of the Association of Professional Testers (APT) Testing Networks
  • Professional Certificate in Usability Testing Strategies from Brightline

Certifications

  • Salesforce
  • Certified JMeter Specialist – Performance and Load Testing
  • Certified Public Accountant (CPA)
  • Maven and Jenkins CI Certification
  • CompTIA A+ Technician
  • Quality Management System (QMS) Lead Auditor ISO 9001:2015 – Meridian
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP)
  • Certified Agile Tester (CAT)
  • ISTQB Advanced Level Test Analyst Certification

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