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Skills

  • Team leadership and collaboration
  • Team management
  • Regulatory compliance
  • Cross-functional team collaboration
  • Vericode experience
  • Root cause analysis
  • Documentation skills
  • Project organization
  • Operational improvement
  • Budgets

Work Experiences

  • Increased productivity and boosted workflows by effectively resolving program issues with performance reporting and project management.
  • Created and implemented data-driven testing for Microsoft Excel, yielding a 54% increase in test reliability based on real-world scenarios.
  • Achieved $7 annual cost savings for the quality assurance team.
  • Coordinated test efforts across multiple time zones.
  • Collaborated with cross-functional teams.
  • Contributed to a faster onboarding process.
  • Championed the adoption of QA best practices in automated testing, increasing test reliability by 82% in 2017.
  • Accelerated certification of Salesforce by 6 months.
  • Designed and executed data validation tests across multiple environments, ensuring all HubSpot results had no data discrepancies across production.
  • Based on real-world scenarios.

Summaries

  • Accomplished at developing comprehensive test suites for API services, reducing partner integration issues by 27% and enhancing product stability.
  • Quality Test Engineer with 4 years of experience and expertise in dealing with dynamic and complex software systems.
  • Committed to improving code quality by overseeing test scripts and identifying key areas for optimization in category.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at identifying critical bugs in pre-release versions, preventing costly outcomes and reducing time to market for new releases.
  • Achieved a 30% increase in test execution efficiency.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Aligned with lean testing methodologies.
  • Adept at identifying critical bugs.
  • Quality Test Engineer is a methodical Quality Test Engineer with extensive experience in software development processes and testing strategies.

Accomplishments

  • Implemented an improved defect logging process that led to clearer and faster resolution communication between QA and the development team, reducing time-on-hold by 63%.
  • Improved regression test cycle time by 16% by deploying a combination of automated tools such as ServiceNow and Workday.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 14 in the development of initiative.
  • Designed and implemented performance verification tests for API endpoints, leading to a 42% performance improvement.
  • Actively participated in sprint planning with agile teams, advocating for QA as part of every story and significantly improving the overall code quality.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated user acceptance testing (UAT) with client stakeholders, leading to a 59% client satisfaction rate for defect-free releases.
  • Reduced post-release maintenance costs by 9 through early identification and correction of test environment discrepancies.
  • Created and maintained a test case repository using ServiceNow, leading to more efficient test reuse and reducing redundancy by 49%.

Affiliations

  • Association for Software Testing (AST) – Active Member
  • Professional Certificate in Usability Testing Strategies from Brightline
  • Panelist at Testing in the Cloud Conferences 2023
  • Project Management Institute
  • Rotary International
  • Beta Testing Member in Emerging UI/UX Testing Techniques
  • Active member of the AI-based Testing Automation Group
  • American Marketing Association
  • Author and contributor to Quality Assurance Testing blogs and forums at process
  • Member of the Exploratory Testing Academy (ETA)

Certifications

  • ISTQB Advanced Level Test Analyst Certification
  • Certified Agile Tester (CAT)
  • Quality Management System (QMS) Lead Auditor ISO 9001:2015 – Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • TestComplete Automation Certification – 2020
  • Automation Testing Certification – Selenium with Java procedure
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified ScrumMaster (CSM)
  • Certified LoadRunner Professional – Performance Testing 2015
  • Maven and Jenkins CI Certification

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