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Skills

  • CCTV
  • Documentation system development for repairs
  • Inventory assessments
  • Problem resolution
  • Customer service focus in healthcare settings
  • Inventory management for spare parts
  • MS Office
  • RFI Scanners
  • Customer service
  • Equipment lifespan extension techniques

Work Experiences

  • Worked with others to brainstorm new metric possibilities.
  • Achieved savings over 2023.
  • Achieved Scrum Master.
  • Saved money by developing functional solutions to procedure problems.
  • Achieved a pass rate of 32% on the first inspection.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Collaborated with suppliers to source parts, reducing supplier lead time by 8 days, ensuring minimal operational downtime.
  • Accelerated technician onboarding by 29%.
  • Working with team members and customers to find workable solutions improved operations.
  • Addressed product malfunctions quickly.

Summaries

  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Successful in providing comprehensive safety tests, calibrations, and inspections to ensure that equipment is safe and functional.
  • Achieved 19% reduction in malfunctions.
  • Proven track record of motivating launched to achieve team, individual, and management goals.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Stakeholder engagement in program settings and performance reporting in cross-functional collaboration settings.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Achieved 62% reduction in system downtime.
  • Professional when it comes to providing outstanding customer service to medical personnel.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Established a shared knowledge base for repair protocols, reducing equipment downtime by 24% for the entire clinical staff.
  • Collaborated with vendors to ensure timely repair or replacement of faulty equipment under warranty, thus saving up to 4 annually in costs.
  • Played a pivotal role in the deployment of remote support tools, reducing technician on-site visits by 56%.
  • Monitored and adjusted calibration on life-saving equipment, maintaining manufacturer standards and reducing calibration failures by 32%.
  • Delivered cross-departmental workshops for 8 medical professionals, improving device handling capacity by 77%.
  • Designed and implemented an energy-consumption tracking tool for Salesforce leading to cost savings of 12 per year.
  • Calibrated, tested, and fine-tuned Tableau systems, leading to a 41% boost in device accuracy and performance.
  • Rolled out Tableau upgrades across 11 devices, achieving a performance improvement of 62% and reducing repair frequency.
  • Ensured compliance with standard standards during all repair and installation projects, passing 16 agency inspections successfully.
  • Diagnosed and repaired critical medical devices, achieving a sustained uptime of 23% across 8 healthcare facilities.

Affiliations

  • Worked with the Society of Engineering in Medicine and Biology (EMBS), discussing biocompatibility and safe handling strategies for biomedical devices.
  • Registered with the National Association for Biomedical Research Technicians (NABRT), gaining access to the latest trends influencing repair workflow optimization.
  • Keynote speaker for the Biomedical Engineering Society (BMES) annual conference, presenting on wireless diagnostics and equipment troubleshooting efficiency.
  • Certified Field Service Specialist through the American Society for Healthcare Engineering (ASHE), certified in 2017 with ongoing professional development in equipment maintenance innovations.
  • Contributor to the Journal of Clinical Engineering, providing industry insights on optimizing equipment functionality in high-demand environments.
  • Member of the Healthcare Technology Management Association (HTMA), engaging in annual symposiums focused on equipment lifecycle management.
  • Certified in electronic medical equipment troubleshooting through the Advanced Medical Electronics Association (AMEA).
  • Volunteer mentor with Northwind, guiding new biomedical technicians in areas of calibration and safety protocols.
  • Volunteer with Meridian, assisting in the calibration and repair of medical devices for under-resourced facilities in Austin.
  • Obtained certification from the Medical Device Technical Support Academy in 2020, specializing in advanced calibration techniques for imaging devices.

Certifications

  • Apple Certified Associate (ACA)
  • Vendor-specific Equipment Repair Training Certification from metric
  • Google Certified Professional Cloud Architect
  • Certified Electronics Technician (CET)
  • Certified Biomedical Equipment Technician (CBET) from AAMI
  • Electronics Technician Association International (ETA) Biomedical Equipment Technician Certification (BMD)
  • HVACR Electrical Diagnostics Certification
  • First Aid/CPR
  • Six Sigma Green Belt Certification
  • Healthcare Information and Management Systems Society (HIMSS) Certified Professional in Healthcare Information and Management Systems (CPHIMS)

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