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Skills

  • Problem resolution
  • Business operations
  • Cost estimation
  • Incident response strategy development
  • MS Office
  • Operational improvement
  • Organization
  • Identity management system configuration
  • Product development
  • Regulatory compliance

Work Experiences

  • Collaborated with the product team to integrate identity systems into customer-facing applications, increasing customer login success rates by 70%.
  • Aligned with system compliance.
  • Configured encryption protocols for identity management.
  • Consulted with internal teams to evaluate and select new IAM tools based on scalability, security features, and ease of integration into existing infrastructure.
  • Achieved a 54% reduction in phishing success rates.
  • Cut helpdesk password reset requests by 80%.
  • Authored technical documentation.
  • Had an excellent attendance record and was always on time for work.
  • Transported Workday to 6 months customer locations.
  • Managed and led a multidisciplinary design team throughout the development and contract document phases of the $7 project.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Collaborative Identity Management Engineer.
  • Architected identity federation solutions.
  • Automated user-provisioning processes.
  • Advanced expertise in Azure Active Directory (AAD) administration, efficiently managing user identities and improving operational efficiency by 24%.
  • Working with teams of designers and builders to complete projects on time and within budget has proven to be extremely effective.
  • Method Engineer with 5 years of Miscellaneous experience on a tight deadline.
  • Achieved a 28% faster onboarding experience.
  • Identity Management Engineer is a practical and hands-on Identity Management Engineer who excels at interacting with contractors across multiple construction sites.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Developed and delivered detailed identity and access management training programs for new hires, improving onboarding time efficiency by 51% for Tableau platform.
  • Coordinated with internal representatives to assess compliance risks across identity services, meeting PMP standards and ensuring audit-readiness across departments.
  • Authored and maintained extensive knowledge base articles and user documentation, reducing support tickets related to user access issues by 36% between 2023 and 2018.
  • Led a team of 9 engineers to complete a comprehensive overhaul of the identity and access management framework, reducing incident response times by 75%.
  • Strengthened security procedures at user provisioning and deprovisioning levels by implementing encryption across key data transfers, bringing system compliance in line with method standards.
  • Played a crucial role during an enterprise security review, helping to enforce robust user permissions practices, which directly reduced breach attempts by 43%.
  • Reduced time to provision new user accounts by 30% through automation and integration of role-based access controls while meeting compliance with metric.
  • Collaborated with team of 6 in the development of procedure.
  • Partnered with cross-functional teams to mitigate identity-based security incidents, maintaining system uptime of 12% and achieving Six Sigma in cybersecurity during 2018.
  • Developed custom monitoring tools for identity synchronization between on-prem and cloud directories, ensuring 21% uptime and reducing synchronization errors.

Affiliations

  • ISACA - Cybersecurity and Identity Governance Chapter
  • CompTIA Security+ Certification Study Community
  • Association for Computing Machinery
  • Identity and Access Management Institute (IAMI)
  • Institute of Electrical and Electronics Engineers (IEEE) - Identity & Security Technologies
  • Privacy Technical Assistance Center (PTAC) Professional Network
  • Toastmasters
  • National Institute of Standards and Technology (NIST) - Cybersecurity Workshop Participant
  • Enterprise Cloud Security Architecture (ECSA) Alumni Group
  • American Medical Informatics Association

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Dell Certified Identity Manager Certification
  • Okta Certified Professional
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • Ping Identity Certified Administrator
  • CompTIA Network+
  • Certified Identity and Access Manager (CIAM)
  • Micro Focus Identity Manager Administrator Certification

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