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Skills

  • Invoice generation
  • Commercial property brokerage
  • Commercial project approvals
  • Supervision
  • First Aid/CPR
  • Comparative market analysis (CMA)
  • Inventory management
  • Process improvement
  • CCTV
  • Building client referral networks

Work Experiences

  • Achieved 77% increase in revenue retention.
  • Accelerated deal completion rates by 73%.
  • Management recognized me for providing outstanding customer service.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Provided physical and virtual tours of properties to potential buyers.
  • Reconciled property transaction funds received and disbursed.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved results in 2022.
  • Learned cross-functional collaboration and budget management to help with office needs.
  • Achieved brisk deal closures for over 28% of listings.

Summaries

  • Planning and integrating new customer prospecting campaigns as well as contract drafting expertise.
  • Vendor management in process settings and budget management in strategic planning settings.
  • A broad understanding of all aspects of property management.
  • Achieved over 68% more than target for leased properties.
  • Accomplished professional in asset management.
  • Multilingual and fluent in Mandarin and Spanish, with a strong grasp of cultural differences.
  • Workday and HubSpot experts with exceptional interpersonal skills.
  • Looking forward to taking on a new challenge with a successful team.
  • Proficient in promoting system by leveraging project management and process improvement knowledge.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.

Accomplishments

  • Facilitated 10 distressed property sales, leading to a 77% reduction in holding costs for clients.
  • Leveraged in-depth market trend analysis to assist investor clients facing pre-foreclosure scenarios, avoiding negative outcomes and retaining $18 in asset value.
  • Initiated a market analysis report that accurately predicted cap rate changes, resulting in an additional revenue opportunity of $14 for property investors.
  • Achieved OSHA to further specialize in commercial real estate financing solutions, facilitating a broader scope of services for high-net-worth clients.
  • Structured and closed financing packages totaling $11 for key commercial property developments, including offices, retail centers, and multi-family projects.
  • Developed and refined tenant representation strategies that increased client satisfaction by 56% and generated $14 in new business over 18 months.
  • Represented 2 clients in commercial real estate acquisitions, securing an average 34% ROI through strategic property selection in competitive markets.
  • Successfully closed over $10 in commercial real estate transactions, including leasing and sales of retail, office, and industrial properties.
  • Served as the primary liaison during complex 1031 exchange transactions, achieving full tax deferral for clients while redirecting capital into higher-performing assets.
  • Cultivated and maintained strong relationships with institutional investors, increasing recurring business referrals by 34% over three years.

Affiliations

  • Contributor, Commercial Real Estate Finance Council (CREFC), 2021-present
  • Participant, CCIM Deal-Making and Networking Events, 2015-present
  • Member, Urban Land Institute (ULI), focused on team leadership, 2022-present
  • Affiliate, Certified Commercial Investment Member (CCIM) Institute, procedure-present
  • Licensed, Real Estate Investment Analyst, Oregon, metric, 2016-present
  • Collaborator, Real Estate Digital Marketing Association, 2017-present
  • Participant, Real Estate Financial Modeling Workshops via standard, 2022
  • Award recipient, initiative Real Estate Broker of the Year, Austin, 2016
  • Associate Member, National Multifamily Housing Council (NMHC), 2022-present
  • Former Board Member, Commercial Real Estate Women (CREW), Austin, 2022-2023

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Real Estate License Renewal for Licensing Compliance 2015
  • Association for Project Management (APM)
  • Apple Certified Associate (ACA)
  • Accredited Buyer Representative (ABR) Certification
  • Certified Leasing Specialist (CLS) through the International Council of Shopping Centers (ICSC)
  • Certified Property Manager (CPM) through the Institute of Real Estate Management (IREM)
  • CompTIA Network+
  • Salesforce
  • International Council of Shopping Centers (ICSC) Retail Real Estate Certification

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