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Skills

  • Client Fitness Progress Tracking Tools (Workday)
  • Onboarding & Mentorship Programs
  • Operational improvement
  • Personalized fitness program design
  • Client Data Analysis for Customized Workouts
  • Agile Project Management For Gym Operations
  • Relationship development
  • Budgets
  • Team Leadership & Development
  • Communications

Work Experiences

  • Collaborated with the marketing team.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collaborated with the logistics team dietitian to provide holistic wellness programs, reporting 82% higher energy levels in participants.
  • Achieved results over 18 months.
  • Administered fitness evaluations for over 3 new clients per month.
  • Achieved a 35% improvement in results tracking.
  • Achieved OSHA status for 18 trainers.
  • Administered fitness evaluations for over 18 new clients per month, generating personalized, data-driven programs with 42% client adherence.
  • Had an excellent attendance record and was always on time for work.
  • Attracted over 9 attendees.

Summaries

  • Achieved professional competition levels.
  • Accomplished fitness professional.
  • Achieved 85% improvement in client fitness levels.
  • Highly skilled at creating work schedules based on work requirements in order to ensure quality and timely service delivery.
  • Achieved positive outcomes.
  • Certifications included Six Sigma.
  • Dedicated to learning, growing, and succeeding in Fitness and Recreation.
  • Maintains communication with managers and supervisors in order to stay informed about changes that affect operations.
  • Balanced team leadership and fitness training.
  • An experienced Head Trainer excelling in personalized fitness programming, nutritional coaching, and fitness class management, delivering increased client retention rates of 24%.

Accomplishments

  • Effectively managed floor operations, ensuring 52% equipment uptime and increasing trainer productivity by 51%.
  • Leveraged technology-based tracking systems, improving real-time feedback delivery and boosting goal achievement rates by 32%.
  • Collaborated with team of 16 in the development of process.
  • Improved client re-enrollment into fitness programs by 60% via personalized attention based on CRM data insights.
  • Implemented client retention strategies for group fitness classes, boosting program attendance by 44%.
  • Successfully developed and led a team of 9 personal trainers, increasing client retention by 79% over 6 months.
  • Developed and implemented onboarding programs for new trainers, reducing ramp-up time by 18 weeks and increasing active trainer capacity by 54% %.
  • Monitored client progress tracking systems and improved long-term goal achievement by 27% % through optimization of routines and feedback loops.
  • Defined and implemented KPI metrics for both trainers and clients, which increased team output by 48% and improved client goal success rate by 48%.
  • Presented new, data-driven training methods to senior leadership, which were accepted and resulted in a 40% increase in gym efficiency.

Affiliations

  • USA Weightlifting (USAW)
  • American Red Cross Health & Safety Instructors
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Functional Movement Systems (FMS)
  • Association of Personal Trainers (APT)
  • National Personal Training Institute (NPTI)
  • International Federation of Professional Trainers (IFPT)
  • National Exercise & Sports Trainers Association (NESTA)
  • Exercise is Medicine® Initiative

Certifications

  • ServSafe
  • Certified Group Strength Instructor - National Strength and Conditioning Association (NSCA)
  • Certified Inclusive Fitness Trainer (CIFT) – system
  • Certified Business Analysis Professional (CBAP)
  • Certified Functional Movement Screen Specialist (FMS) framework
  • Microsoft Certified Systems Engineer (MCSE)
  • Yoga Alliance Registered Yoga Teacher (RYT) - Yoga Alliance
  • Certified Exercise Specialist - American Fitness Professionals Association (AFPA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Wellness Specialist (CWS) - National Wellness Institute (NWI)

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