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Skills

  • First Aid/CPR
  • Process improvement
  • CCTV
  • Vendor negotiation
  • Quality Assurance Management
  • Lean manufacturing
  • Project organization
  • Inside and outside sales
  • Operational improvement
  • Administrative support

Work Experiences

  • Increased the reach of my branding initiatives by coordinating annual events.
  • Negotiated and closed deals with minimal supervision.
  • Learned about the needs and desires of customers so that I could recommend specific product options.
  • Used consultative sales techniques to generate revenue and exceed sales targets.
  • Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.
  • Encouraged customers to have memorable shopping experiences, which resulted in higher customer retention and loyalty.
  • Identified customer needs in order to provide relevant product solutions and promotions while staying within budget constraints.
  • Negotiated with retailers to gain prominent display visibility and streamlined in order to increase product exposure to consumers.
  • Exceeded sales goals by 4% for 9 years in a row by establishing and nurturing profitable customer relationships.
  • Increased repeat business by 7% by providing superior customer service.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Process, category, and process are all available.
  • Initiative and process have a proven track record.
  • Sales representative with a track record of identifying and converting leads.
  • Market research and analysis skills are strong.
  • Results-oriented Miscellaneous professional with process improvement, quality assurance, and client relations strengths.
  • Performance-driven Miscellaneous professional with a proven track record of connecting with procedure customers and generating exceptional Workday sales.
  • Gifted communicator with a keen understanding of client needs and sales tactics.
  • Strong technical skills and experience in workflow optimization.
  • Customer-focused, strategic-thinking sales professional with over 17 years of experience cultivating partnerships, retaining top accounts, and expanding profit channels.

Accomplishments

  • Trained a team of 3 operators on new equipment usage, reducing error rate by up to 55%, and increasing production throughput.
  • Reduced production setup times by implementing standardized work protocols and enhancing operator cross-training, raising production lines' uptime by 64%.
  • Worked with safety teams to achieve CPA compliance ahead of schedule, reducing incidents of workplace accidents by 27% year-over-year.
  • Managed production schedules resulting in adherence to on-time delivery goals 25% of the time, contributing to an Innovation Award for customer satisfaction and reliability.
  • Streamlined quality assurance testing for SAP, cutting quality assurance time by 32% % while maintaining full regulatory compliance.
  • Developed and executed contingency plans to counteract unexpected material shortages, preventing line shutdowns and resulting in 17 consecutive months without production delays.
  • Developed a comprehensive shift handover protocol that improved communication between production teams, directly enhancing output consistency by 18%.
  • Collaborated with external quality auditors to ensure compliance across 12 production lines, passing with Excellence Award for zero non-compliance issues.
  • Directed daily planning for a production facility, ensuring optimal resource allocation and achieving 40% adherence to production schedules.
  • Monitored production KPIs and deployed corrective actions to keep production output consistently above the targeted 2 units per day.

Affiliations

  • Trade show participant at category, focusing on networking and learning key processes in production scalability.
  • Participant, Industry 4.0 seminars under Summit Group, expanding expertise in automation and digital solutions for manufacturing.
  • Alumni, Production Management Certificate Program from method, completed advanced coursework in cost reduction strategies on operational systems 2018.
  • Lean Manufacturing Certification from Cedar Works, directly applying methodologies to increase first-pass yield from 40% to 48%.
  • Active Membership, Women in Manufacturing (WiM), dedicated to promoting diversity and inclusion in the manufacturing industry 2023-2024.
  • Contributing Member, American Welding Society (AWS), obtaining advanced knowledge in welding and machining techniques.
  • Active Member, Institute of Industrial and Systems Engineers (IISE), focusing on production optimization techniques and systems integration.
  • Volunteer, Manufacturing Day events at Raleigh, helped promote industry awareness and education.
  • Attended OSHA safety training programs hosted by Meridian, leading to a 40% improvement in safety compliance audits.
  • Certified Lean Six Sigma Green Belt, accredited by Brightline, focused on reducing waste and improving process efficiency.

Certifications

  • Production and Process Automation Certification - Chicago issued by Brightline
  • Certified Public Accountant (CPA)
  • Certified ScrumMaster® (CSM®) - 2024 issued by Scrum Alliance
  • Value Stream Mapping Professional Development Certificate - 2023 awarded at Phoenix
  • Apple Certified Associate (ACA)
  • Industrial Safety & Accident Prevention Certificate - 2019 completed from Vantage
  • Certified Lean Process Professional - Summit Group awarded in 2016
  • American Academy of Financial Management (AAFM)
  • Microsoft Office Specialist (MOS)
  • Cisco Certified Internetwork Expert (CCIE)

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