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Skills

  • Data entry
  • Business correspondence
  • Documentation and control
  • Risk assessment and mitigation
  • Team leadership and supervision
  • Executive presentations
  • Spreadsheet management
  • Financial reporting
  • Workflow planning
  • AP/AR proficiency

Work Experiences

  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Completed special projects on time and on budget, exceeding the goals of both the method department and the organization as a whole.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.

Summaries

  • Team player who is knowledgeable in team leadership and client relations.
  • Expert at multitasking in a fast-paced environment.
  • HubSpot expert with exceptional strategic planning and typing abilities.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Stakeholder engagement and project management are examples of areas of expertise.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 9 years of service.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.
  • Bringing 15 years of outstanding performance in related roles to the table.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Accomplishments

  • Piloted a culturally themed art program that resulted in 53% increased annual membership renewals and consistent attendance growth.
  • Led the team in drafting and submitting grants totaling $11, securing critical funding for neighborhood cultural revitalization projects.
  • Collaborated with local artists and performers to enhance event programming, leading to a 76% boost in social media engagement.
  • Coordinated groundbreaking demographic outreach initiatives that resulted in 38% increase in diversity among event attendees.
  • Curated, organized, and hosted a cultural art exhibition that increased foot traffic in the center by 77% over 2016.
  • Applied strategic partnerships with municipal organizations to secure venue resources, saving the department $3 annually.
  • Led cultural team meetings that resulted in effective cross-department collaboration, reducing logistical issues by 43% in key events.
  • Orchestrated a weekly newsletter, boosting email subscription rates by 39% through engaging, personalized content on upcoming cultural events.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented scheduling and task management software to streamline event preparation, reducing administrative hours by 85%.

Affiliations

  • Association for Computing Machinery
  • Creative Cities Network
  • United Nations Educational, Scientific and Cultural Organization (UNESCO)
  • Arts Managers Association (Chicago)
  • National Arts Marketing Project (NAMP)
  • Association of Fundraising Professionals (AFP) - Cultural Programs Interest Group
  • International Festivals and Events Association (IFEA)
  • European Cultural Parliament (ECP)
  • American Conference of Event Designers
  • International Institute of Event Management (IIEM)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Salesforce
  • Event Planning and Management Certificate from Northwind
  • Certificate in Arts Administration from Northwind
  • HubSpot Social Media Marketing Certification
  • Social Media Marketing Professional certification from Adobe Creative Suite
  • Cultural Competence Training Certification from Meridian
  • Inclusive Leadership Certificate from Harbor & Co.

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