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Skills

  • Cash flow management
  • Data-driven decision making
  • Product knowledge
  • Heavy lifting
  • Credit card processing
  • Currency sorting
  • Maintaining store appearance
  • Bank reconciliation handling
  • Coupons and gift cards
  • Cash register systems

Work Experiences

  • Counted drawers quickly and accurately at the start and end of each shift.
  • Collaborated with IT and finance.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
  • Assisted in managing disbursement operations.
  • Collaborated with internal auditors to ensure compliance with financial governance and eliminate risks in the disbursement process.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Achieved a 36% accuracy improvement.
  • Assisted in creating an automated invoice tracking system.
  • Analyzed disbursement error trends and implemented corrective measures, decreasing the recurring error rate by 27%.
  • Kept an eye on self-checkout systems and offered assistance or intervention as needed.

Summaries

  • Take accurate payments, accurately calculate cash, detect counterfeit bills, and automated.
  • Disbursement Officer who is trustworthy and dedicated, with 14 years of experience serving customers and running the register.
  • Capable of accurately taking order information and quickly serving customers.
  • Work areas have a history of being kept clean, neat, and professionally organized.
  • Dedicated process Cashier with prior experience in high-end retail.
  • 18 years of experience working in high-volume environments.
  • Answering customer questions, making recommendations, and ringing up sales on the POS cash register are all skills she possesses.
  • Flexible with changing business needs and trained in procedure and metric areas.
  • When assisting customers with requests and meeting special needs, she is cheerful.
  • Well-organized and dependable, with an unwavering commitment to team success, business operations, and customer satisfaction.

Accomplishments

  • Acted as project lead in migrating to a cloud-based disbursement system, improving team productivity by 38%.
  • Assumed ownership of the financial disbursement operations, delivering consistently accurate records during quarterly audits over 2017.
  • Led post-implementation audit reviews for payment processing systems, ensuring data integrity and compliance after new system launches.
  • Documented and resolved method which led to initiative.
  • Provided system support in upgrading the disbursement module of the ERP system (QuickBooks) during company-wide software transitions.
  • Worked with external banking partners to improve international payment processing, reducing transaction times by 3 days.
  • Reconciled discrepancies in disbursement reporting, reducing financial reporting variances by 26% during framework.
  • Monitored and reported KPI metrics for payment accuracy, resulting in a 57% improvement over 2019.
  • Integrated a new invoice processing system, bringing down invoice approval times by 16%.
  • Sourced and implemented risk management solutions that decreased instances of duplicate payments by 38%.

Affiliations

  • Society for Human Resource Management (SHRM) for Payroll Administration
  • Certified Treasury Professional (CTP) Certification
  • Project Management Institute
  • Financial Executives International (FEI)
  • Association for Computing Machinery
  • National Association of Corporate Treasurers (NACT)
  • Government Finance Officers Association (GFOA)
  • Lions Club
  • International Council of Nurses
  • National Association of Social Workers

Certifications

  • Project Management Professional (PMP) – 2023
  • Apple Certified Associate (ACA)
  • Excel for Finance and Accounting Certificate Asana 2017
  • First Aid/CPR Certified
  • Certified Payroll Professional (CPP) – 2017
  • Certificate in Disbursement Management standard 2020
  • Global Professional in Human Resources (GPHR) - 2021
  • Certified Public Accountant (CPA) 2015
  • International Financial Reporting Standards (IFRS) Certification - 2015
  • Certified Financial Services Auditor (CFSA) - 2022

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