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Skills

  • Financial Management
  • Potential client identification
  • Contract negotiation and closing
  • Revenue goal attainment
  • Long-term partnership development
  • Territory expansion
  • B2B sales techniques
  • Customer Churn Reduction
  • Market Penetration Strategies
  • Client satisfaction enhancement

Work Experiences

  • Contributed to 12% growth in 2020 by building strong relationships with clients and up-selling additional services.
  • Achieved 65% improvement in data accuracy.
  • Achieved results in the first 11 months.
  • Met with over 12 potential clients to discuss advertising needs and goals per the past year.
  • Managed 2 accounts while leading a team of 9.
  • Collaborated with product development teams to align customer needs with new product features, increasing product uptake by 40%.
  • Prospecting for new business, which included networking events and cold calling, increased my sales average by 6%.
  • Closed $3 in uptier deals.
  • Achieved results during 2020.
  • Organized company files and created a support system to reduce account managers' workload and increase their productivity.

Summaries

  • Individual who is skilled at presenting advertising benefits and determining client needs.
  • Quickly recommend options to customers to assist in meeting market reach goals.
  • Power BI and ServiceNow are two of my strongest skills.
  • Achieved market penetration in the Pacific Northwest.
  • Ability to process and track sales orders using CRM.
  • Achieved a 19% boost in market share.
  • Expert at identifying new sales opportunities and devising effective sales strategies by leveraging market and competitive research.
  • Achieved a 75% reduction in churn.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Implemented a structured sales approach focused on value-selling, resulting in a 27% increase in deal closure rates by 2017.
  • Mentored and trained 8 new sales hires, contributing to an accelerated ramp-up time and overall team performance improvement.
  • Integrated customer feedback into the sales process, leading to product enhancements that resulted in a 55% boost in customer retention.
  • Collaborated with the customer success team to institute a quarterly business review process, improving client retention by 54%.
  • Utilized a multi-channel approach, including digital marketing and direct outreach, which resulted in a 68% increase in lead-to-sale conversion rates.
  • Reduced customer churn by 53% by implementing post-sale engagement strategies and relationship-building initiatives with key accounts.
  • Created and delivered customized sales presentations to C-suite executives, securing 6 high-value new contracts worth $7.
  • Delivered sustained year-over-year sales growth by 44% while managing client relationships with key accounts in the Northeast.
  • Implemented a new CRM system (SAP) which improved client follow-up consistency, increasing repeat business by 77%
  • Collaborated with the marketing department to align campaigns with sales objectives, driving a 53% growth in qualified leads.

Affiliations

  • Association for Supply Chain Management (APICS)
  • International Business Awards (IBA) – Leadership in Sales
  • Toastmasters
  • Project Management Institute
  • National Contract Management Association (NCMA)
  • U.S. Chamber of Commerce Sales and Marketing Leadership Council
  • Society of Women Engineers
  • Association for Computing Machinery
  • International Institute for Sales and Leadership
  • Freemason

Certifications

  • Harvard Business School Online Negotiation Mastery Certificate - 2015, system
  • Negotiation Mastery Certification - 2017, procedure
  • Salesforce Certified Sales Cloud Consultant - 2019, Meridian
  • Project Management Professional (PMP)
  • Certified Professional in Sales Performance (CPSP) - 2021, Meridian
  • Cisco Certified Network Associate (CCNA)
  • Master’s Certificate in Sales Leadership - 2015, Vantage
  • Salesforce
  • CompTIA Network+
  • Certified Negotiation Expert (CNE) – 2018 – Beacon Labs

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