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Skills

  • Customer service
  • Cost Reduction Strategies for IT Projects
  • Team building
  • Epic System Implementation and Optimization
  • Network infrastructure administration
  • Clinical protocol standardization
  • Business operations
  • First Aid/CPR
  • Team management
  • Scripting skills

Work Experiences

  • Achieved Employee of the Year as part of a team.
  • Acted as the primary point of contact for Epic system queries.
  • Consolidated multiple health networks into a single Epic instance.
  • Achieved Outstanding Service Award as part of a team that helped consolidate multiple health networks into a single unified Epic instance, enhancing cross-network coordination.
  • Achieved results in 2023.
  • Involved in all phases of the system development life cycle from requirements analysis to system implementation.
  • Defined enterprise processes and best practices, as well as application-specific enterprise processes.
  • Achieved a 59% reduction in administrative task time.
  • Oversaw the delivery of metric project by framework team, which resulted in method.
  • Aided in achieving Scrum Master for the team.

Summaries

  • Epic Informatics System Consultant is a multi-talented Epic Informatics System Consultant who is consistently rewarded for planning and operational improvements.
  • Consistently met user satisfaction ratings of 61% or higher.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Award-winning Epic System Consultant with a history of saving $10 in system upgrade contracts while facilitating seamless transitions with vendor partnerships.
  • Adept at designing enhanced workflows in Epic platforms.
  • Strengths in team leadership and performance reporting backed up by Miscellaneous training.
  • Boosted system stability during critical operational periods.
  • Collaborated with clinical and administrative leadership to streamline Epic functionalities, delivering improved workflow efficiencies, and reducing patient readmissions by 77%.
  • Collaborative Epic System Consultant.
  • Decreased onboarding times.

Accomplishments

  • Provided post-implementation Epic training, resulting in a 85% decrease in reported user errors and a 46% increase in system adoption.
  • Collaborated with Epic and third-party vendors to ensure HIPAA compliance during the integration of external health applications.
  • Developed Epic EHR custom reports to support procedure, leading to a 20% improvement in clinical outcome tracking.
  • Resolved product issue through consumer testing.
  • Collaborated with clinical and IT teams to enhance system interoperability, achieving method in reduced time for record exchange between affiliated networks.
  • Redesigned Epic templates for more efficient care paths, reducing physician documentation times by 70% and increasing patient satisfaction scores.
  • Conducted targeted Epic EHR customizations based on clinical staff feedback, improving workflow efficiency across 4 departments.
  • Analyzed data from Epic Care Everywhere to improve patient care continuity, increasing health information exchange compliance by 53%.
  • Managed Epic upgrade projects with budgets exceeding $11, ensuring timely delivery and saving 30% compared to initial estimates.
  • Standardized Epic workflows across multiple facilities, resulting in a streamlined reporting process and a 22% reduction in duplicated records.

Affiliations

  • Epic Certifications – program
  • American Medical Informatics Association
  • Association for Computing Machinery
  • Healthcare Information Systems Enterprise Certification
  • Society of Women Engineers
  • Toastmasters
  • American Medical Informatics Association (AMIA)
  • International Council of Nurses
  • International Association of Administrative Professionals
  • American Society of Safety Professionals

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Health Data Analyst (CHDA) - Meridian, 2017
  • Epic Systems Certification (Beacon Oncology) – 2018
  • Health Informatics Certificate, standard, 2020
  • Microsoft Certified Systems Engineer (MCSE)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Epic Systems Certification (Phoenix Transplant) – 2022
  • Certified Information Systems Security Professional (CISSP) - Meridian, 2023

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