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Skills

  • Family therapy
  • Organization
  • Client relationship management
  • Crisis intervention techniques
  • Relationship development
  • Goal setting
  • Providing community referrals
  • Clinical supervision
  • Client Confidentiality (HIPAA)
  • Trauma-informed care

Work Experiences

  • Assisted in the development of state-mandated treatment programs.
  • Attended professional development workshops and maintained continuing education credentials, earning OSHA for advanced techniques in Cognitive Behavioral Therapy.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the delivery of procedure project by standard team, which resulted in system.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with local rehabilitation centers to assist in the smooth transition of clients into post-treatment housing, increasing housing stability rates by 42%.
  • Achieved results over a the past year period.
  • Achieved a 16% decrease in substance cravings.
  • Assisted local schools in creating substance abuse awareness workshops.
  • Solved initiative issues, improved operations, and provided excellent customer service.

Summaries

  • Achieved excellent client recovery outcomes.
  • Achieved a 50% job placement success rate.
  • Licensed Substance Abuse Counselor with 3 years of successful workflow optimization and client relations experience.
  • Addressed root causes of substance use disorders.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated with local employers.
  • Exceptionally gifted at establishing rapport with various patient groups in order to encourage honesty and growth in substance abuse recovery.
  • Within Mental Health, senior Licensed Substance Abuse Counselor and outstanding performer in quality assurance and performance reporting.
  • Committed to delivering culturally competent care.

Accomplishments

  • Conducted family therapy sessions as part of comprehensive treatment plans for clients with substance use disorders, reducing family-related relapse triggers by 42%.
  • Oversaw the integration of Asana in client documentation processes, enabling more efficient case management and improving report accuracy by 62%.
  • Designed a relapse prevention curriculum specific to high-risk populations that led to a 52% increase in long-term recovery rates post-discharge.
  • Created an aftercare follow-up system that tracked client outcomes for two years, leading to a 15% improvement in continuous sobriety rates.
  • Increased patient satisfaction scores by 48% by implementing a robust, client-tailored care coordination plan that included relapse risk assessments and follow-up strategies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Served as key liaison between addiction services and local healthcare providers, streamlining service referrals and reducing client wait times for medical-assisted detox by the past year.
  • Advised and implemented strategic changes in treatment center documentation protocols, accelerating client onboarding by 33% after adoption of new processes.
  • Facilitated relapse-prevention group workshops with a 35% success rate, receiving recognition in the form of a Employee of the Year for excellence in addiction treatment processes.
  • Successfully employed Cognitive Behavioral Therapy (CBT) techniques that aided 17 clients in reducing substance use by 44% over a 18 months.

Affiliations

  • Toastmasters
  • Multicultural Counseling Competency Certification through Ironclad Systems
  • Trauma-Informed Care Training through category
  • Certified Addiction Specialist (CAS) from the American Academy of Health Care Providers in the Addictive Disorders
  • Jaycees
  • Motivational Interviewing Network of Trainers (MINT)
  • Association for Supply Chain Management (APICS)
  • Freemason
  • Project Management Institute
  • International Council of Nurses

Certifications

  • Certified Clinical Mental Health Counselor (CCMHC) initiative
  • Project Management Professional (PMP)
  • Certified Public Accountant
  • Certified Grief Counseling Specialist (CGCS) – American Academy of Grief Counseling
  • Apple Certified Associate (ACA)
  • Google Certified Professional Cloud Architect
  • Certified Clinical Supervisor (CCS) – Vantage
  • CompTIA A+ Technician
  • Certified Domestic Violence Counselor (CDVC) - method
  • Certified Addiction Specialist (CAS) - method

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