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Skills

  • Compliance training development
  • Public speaking
  • First Aid/CPR
  • Supervision
  • Blended learning experience creation
  • Data organization
  • Workshop coordination
  • Learning Management System (LMS) Integration
  • Training program development
  • Communications

Work Experiences

  • Conducted training across 10 locations.
  • Achieved results in a 2021 time span.
  • Analyzed training data to identify trends.
  • Assisted companies in developing training budgets, resulting in annual savings of over $12 for 15 companies.
  • Coached and mentored trainers on advanced facilitation skills, which led to a 31% increase in trainee engagement scores.
  • Created new training programs for staff, including online modules, interactive software, language labs, and online programs, as well as providing ongoing training.
  • Analyzed training data to identify trends, adapting programs to reduce gaps in initiative skills by 55%.
  • Created a unified training strategy.
  • Aided employees in achieving certification ahead of schedule.
  • Used Workday to create training for procedure employees, resulting in a 13% increase in company retention and productivity.

Summaries

  • An outgoing personality with a hands-on, creative approach.
  • Achieved the lowest turnover rates in 2022.
  • Achieved measurable growth.
  • Looking to apply 3 years of experience in Food and Beverage to a dynamic role with Northwind.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance.
  • Achieved 56% improved appraisals.
  • Costs were consistently reduced while profits were increased.
  • Accomplished Training Expert.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on framework, program, and procedure.

Accomplishments

  • Created training materials for Workday, achieving a 17% increase in productivity across human resources.
  • Spearheaded the revision of outdated training materials, resulting in more relevant sessions and lowering question escalations by 16%.
  • Increased cross-team collaboration by 51% through designed peer-learning sessions.
  • Created a reporting dashboard for post-training evaluations, leading to more accurate tracking and a 50% boost in continuous learning opportunities.
  • Facilitated real-time training interventions that rapidly solved standard, reducing error rates by 76%.
  • Successfully trained 11 new team members in ServiceNow, resulting in program.
  • Collaborated with team of 6 in the development of process.
  • Led monthly virtual workshops for distributed teams resulting in a 63% improvement in knowledge retention.
  • Enhanced operational efficiency by 45% through the integration of data analytics into training evaluation.
  • Facilitated a comprehensive onboarding program that aligned new hires to role expectations quickly, improving first 90-day retention by 75%.

Affiliations

  • Toastmasters
  • Freemason
  • National Association of Corporate Trainers (NACT)
  • International Society for Performance Improvement (ISPI)
  • American Society for Training and Development (ASTD)
  • Employee Training and Development Institute (ETDI)
  • Certified Instructor Trainer (CIT) Professional Group
  • Certified Professional in Human Resources (PHR) membership
  • Association of Information Technology Professionals
  • Certified Professional in Learning and Performance (CPLP) Membership

Certifications

  • Certified Virtual Facilitator - Meridian
  • Instructional Design Certification - Summit Group
  • Certified Business Analysis Professional (CBAP)
  • Taleo Enterprise Trainer Certification – program
  • CompTIA Network+
  • Lifelong Learning and Adult Education Certification – Beacon Labs
  • Certified Public Accountant (CPA)
  • Change Management Practitioner Certification - Prosci
  • Diversity and Inclusion in the Workplace Certificate – Harbor & Co.
  • Lean Training and Certification – Ironclad Systems

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