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Skills

  • Operational improvement
  • Regulatory compliance
  • Cross-cultural communication
  • Client retention strategy
  • Business Administration
  • Cost reduction strategies
  • Compliance with OSHA Standards
  • Supervision
  • Staff management
  • Budgeting

Work Experiences

  • Met the the past year contractual and profit-and-loss goals for program and procedure programs.
  • Audited program management practices.
  • Standardized processes, evaluated programs, and conducted performance reviews with the goal of ensuring the organization's long-term success.
  • Helped Director of Program Managements form cross-functional teams that included members from metric, procedure, and standard departments.
  • Broken down communication silos.
  • Was in charge of ensuring that specific programs followed established schedules and operating budgets.
  • Collaborated with C-suite executives.
  • Automated legacy reporting systems, reducing daily administrative tasks by 59%, boosting efficiency across all program areas.
  • Implemented program processes to streamline department workflows and eliminate bottlenecks.
  • Demonstrated a high level of understanding of engineering principles, relevant technologies, and military standards and specifications.

Summaries

  • With schedule, budget, and standard constraints, delivered on-time 7 programs in a high-tech environment.
  • Strengths in strategic planning and client relations backed up by Education and Training training.
  • Forward-thinking manager with 8 years of manufacturing project management experience.
  • Sets and achieves company and client goals, removes or overcomes obstacles, and manages risk.
  • Expertise in technology and product development.
  • Clear understanding of client relations and cross-functional collaboration as well as budget management training.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Director of Program Management with extensive team oversight, deadline management, and budget management skills.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.

Accomplishments

  • Documented and resolved metric which led to system.
  • Developed an executive reporting system using Adobe Creative Suite, enabling leadership to make data-driven decisions with 41% more accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and implemented a risk management framework that reduced project risks by 18% and improved project delivery timelines across the organization.
  • Optimized resource allocation by restructuring program teams, improving resource utilization and reducing operational costs by 42%.
  • Identified and integrated QuickBooks to automate recurring tasks, saving 8 weekly work hours across the program management function.
  • Drove a 48% increase in stakeholder satisfaction through proactive communication channels and transparent project reporting mechanisms.
  • Established a continuous improvement culture through ongoing performance reviews and collaborative workshops, resulting in a 77% enhancement in team efficiency over three years.
  • Forged strategic vendor contracts worth $9, which drove a 40% enhancement in program deliverables and reduced supply chain disruptions.
  • Developed and maintained strategic partnerships with 5 stakeholders, enhancing the program's reach and supporting a 75% increase in deliverables.

Affiliations

  • Lions Club
  • International Association of Program and Project Management (IAPPM) - Board Member
  • American Medical Informatics Association
  • Executive Networking Group for Operations and Program Directors - Regional Chapter Leader
  • Project Management Institute (PMI) - Risk Management Professional (PMI-RMP), 2020
  • Strategic Planning Society - Senior Member, initiative
  • Certified Program Manager - Accredited by process, 2020
  • Association for the Advancement of Cost Engineering (AACE)- Program Cost Analyst Member
  • International Council of Nurses
  • Women in Technology International (WITI) - Leadership Team

Certifications

  • Professional in Business Analysis (PBA) - program
  • Microsoft Certified: Azure Solutions Architect Expert - process
  • PRINCE2 Practitioner - AXELOS
  • Apple Certified Associate (ACA)
  • IT Service Management (ITSM) Certification – Vantage
  • ServSafe
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Certified Supply Chain Professional (CSCP) – APICS
  • Agile Leadership Certification (ICP-ALP), International Consortium for Agile (ICAgile)
  • Risk Management Professional (PMI-RMP) - Project Management Institute

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