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Skills

  • Problem resolution
  • Familiar with WMS
  • Operational improvement
  • Project management
  • Trip planning
  • Loss prevention
  • Document drafting
  • Communications
  • Defensive driver training
  • Current Forklift Certification

Work Experiences

  • Followed proper and safe operating procedures when loading, unloading, and moving materials with forklifts and pallet jacks.
  • Inventoried category and program areas and addressed discrepancies to maintain recordkeeping validity every two years.
  • Double-checked the accuracy of the product load and transported it safely throughout the warehouse.
  • Ensured inventory and record accuracy by comparing shipment contents to paperwork.
  • Reorganized storage areas to improve material flow efficiency and reduce labor costs.
  • Reported inventory balances and cycle counts in both the ERP and WMS systems.
  • Double-checked order data on a two years basis to ensure that transactions and shipping dates were correct.
  • Negotiated contracts with outside vendors to keep costs to a minimum for the company and its customers.
  • Maintained a clean, safe, and well-organized work environment.
  • Used safe operating procedures and the proper equipment to load and unload boxes and pallets.

Summaries

  • Dedicated to learning, growing, and succeeding in Transportation.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Specializing in improving shipping and receiving operations' efficiency and accuracy.
  • Receiver with 2 years of successful performance reporting and team leadership experience.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Spanish conversational abilities
  • Over 10 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Innovative

Accomplishments

  • Orchestrated the implementation of a barcode scanning system, which reduced manual entry errors and improved order accuracy by 42%.
  • Collaborated with purchasing to track critical components, reducing stock-out incidents and maintaining a reorder accuracy rate of 17%.
  • Led a cross-departmental team to address logistics bottlenecks, reducing shipping delays by 57% and improving customer satisfaction.
  • Collaborated with team of 16 in the development of process.
  • Maintained accurate inventory counts through regular cycle counts, improving inventory accuracy to 85% across 17 storage locations.
  • Supervised the unloading and inspection of incoming goods, ensuring quality standards were met with a 65% pass rate for all inspected products.
  • Increased warehouse operational efficiency by optimizing space utilization, resulting in a 69% increase in available storage capacity without additional costs.
  • Enabled cross-functional collaboration with procurement and production teams, ensuring that critical materials were always readily available and minimizing production downtime by 72%.
  • Assessed and optimized labor allocation in the receiving area to meet fluctuating workloads, improving order processing efficiency by 30% during peak seasons.
  • Coordinated daily receipt of inbound products from an average of 4 suppliers to ensure distributing products on schedule.

Affiliations

  • International Warehouse Logistics Association (IWLA)
  • Occupational Safety and Health Administration (OSHA) Safety Courses
  • Association for Supply Chain Management (APICS)
  • Material Handling Institute (MHI)
  • Association of Information Technology Professionals
  • National Association for Inventory Control and Accounting (NAFICA)
  • Warehousing Education and Research Council (WERC)
  • Local Chamber of Commerce Warehouse Management Subcommittee
  • Logistics Management Professionalization Program (LMPP)
  • Regular attendee, North American Supply Chain & Logistics Conference

Certifications

  • Certified Six Sigma Green Belt (CSSGB) from ASQ
  • Certified Business Analysis Professional (CBAP)
  • Certified Supply Chain Professional (CSCP) by APICS
  • Certificate in Warehouse Management Systems (WMS) by Summit Group
  • CompTIA Network+
  • Certified Transportation and Logistics Professional (CTLP) by ASTL
  • Logistics and Supply Chain Management Certificate from Beacon Labs
  • Certified Transportation Broker (CTB) from TIA
  • Certified Receivables Compliance Professional (CRCP) by Receivables Management Association
  • Microsoft Certified Systems Engineer (MCSE)

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