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Skills

  • Dignity and respect in patient interactions
  • Team management
  • Communications
  • Medication administration
  • Care Plan Adherence
  • Process improvement
  • Business operations
  • First Aid/CPR
  • Coordination skills
  • Physical therapy

Work Experiences

  • Reported concerns to supervisory Universal Aide to ensure that all client needs were met.
  • Assisted in transferring patients between beds and wheelchairs.
  • Oversaw household budgets and allocated funds for groceries, home and property maintenance, and bill payments.
  • Coordinated care plans, progress, and changing health conditions between doctors and patients.
  • Advocated for accessible in-home equipment.
  • Calibrated and maintained all patient room equipment, reducing technical malfunctions by 73%.
  • Administered oral and topical medications.
  • Acted as a cultural liaison.
  • Checked mail, went grocery shopping, and took care of bill payments.
  • Advised families on medical insurance processes, facilitating coverage approval and reducing patient out-of-pocket costs.

Summaries

  • Individual who is compassionate and service-oriented and is well-versed in medication administration and scheduling.
  • Committed to providing exceptional care to people who are disabled, impaired, or chronically ill.
  • Payed close attention to personal hygiene and attire.
  • Universal Aide is a hardworking and dependable Universal Aide who excels at strategic planning and client relations.
  • Strong technical skills and experience in workflow optimization.
  • Universal Aide observant with 7 years of experience providing compassionate care to over 11 residents per shift.
  • Basic resuscitation techniques and vitals monitoring knowledge.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Results-oriented Miscellaneous professional with process improvement, strategic planning, and stakeholder engagement strengths.

Accomplishments

  • Simplified patient meal schedules and monitored intake, reducing cases of under-nutrition by 72% over one year
  • Maintained accurate and thorough patient records for 13 clients, ensuring compliance with healthcare documentation standards and assisting in reducing medical errors by 72%
  • Led efforts to minimize patient dehydration by monitoring water intake and closely working with dietitians for proper meal planning, contributing to a 33% decrease in dehydration cases
  • Provided emotional and logistical support to patients' families during hospice care decision-making, resulting in a 22% increase in patient-centered care satisfaction
  • Worked closely with legal representatives and healthcare proxy decision-makers to ensure all end-of-life care wishes were followed, decreasing conflicts amidst families by 84%
  • Administered daily medication schedules for 12 patients, achieving a 82% adherence to prescribed dosage and treatment plans
  • Collaborated with external hospice caregivers, ensuring seamless transitions to end-of-life care services for over 4 patients
  • Facilitated smooth communication between the care team and over 16 patients' families, improving patient satisfaction and overall care plan adherence by 37%
  • Acted as the primary liaison with pharmacists to organize timely medication refills for 6 patients, reducing medication errors by 78%
  • Proactively monitored patient vitals and performed routine assessments, identifying early signs of complications and reporting them to the medical team to avoid escalation

Affiliations

  • Affiliate, National Hospice and Palliative Care Organization (NHPCO)
  • Support Group Leader, program Patients’ Rights Campaign
  • Certified Frailty Prevention Practitioner under Cedar Works
  • Active Member, American Geriatrics Society (AGS)
  • Active Participant, National Council on Aging (NCOA)
  • Licensed First Aid Responder, Certified by category as of 2017
  • Active Member, Care Quality Commission – Patient Safety Initiative
  • Participating Member, National Institute for Occupational Safety and Health (NIOSH) Program
  • Clinical Care Specialist, Certified by National Healthcareer Association (NHA)
  • Member, American Medical Rehabilitation Providers Association (AMRPA)

Certifications

  • Certified Medical Assistant (CMA)
  • Medication Aide Certification (MAC)
  • Certified Hospice and Palliative Nursing Assistant (CHPNA)
  • American Heart Association (AHA) CPR & First Aid Certification
  • Certified Alzheimer’s Caregiver (CAC)
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • National Council Licensure Examination (NCLEX)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Infection Control (CIC)

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