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Skills

  • Team leadership and supervision
  • Business operations
  • Customer satisfaction improvement
  • Project organization
  • Budgets
  • Activity planning
  • Facilities management
  • Vendor negotiation
  • Attendance growth strategies
  • Team building

Work Experiences

  • Boosted retention rate of program participants by 23%.
  • Achieved growth in 2016.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Created partnerships with local artists and performers for community engagement programs, raising cultural awareness and community cohesion.
  • Authored grant proposals that secured $17 in funding for new recreational initiatives aimed at underserved populations.
  • Conducted budget analysis.
  • Had an excellent attendance record and was always on time for work.
  • Coordinated volunteer leadership workshops, resulting in a 38% increase in leadership roles filled by community members.
  • Planned weekly activities for the assigned group and facilitated smooth transitions so that everyone arrived on time.
  • Attracted over 14 participants.

Summaries

  • Accomplished Recreational Director specializing in facility management, operational efficiency, and event planning, achieving 19% higher attendance through effective marketing campaigns and community engagement.
  • Recreational Director with experience promoting program success in system environments.
  • Achieved program diversity.
  • Community-focused Recreational Director.
  • Achieved a 53% improvement in feedback ratings.
  • Aimed at diverse age groups.
  • Recreational Director with 17 years of successful cross-functional collaboration and process improvement experience.
  • Experienced recreational leader with a strong focus on creating a robust and successful schedule.
  • Collaborated with educational institutions.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Conducted performance evaluations across 10 different programs, improving practices based on participant feedback and boosting satisfaction by 76%.
  • Analyzed annual program attendance data and adjusted scheduling to better meet community needs, increasing program attendance by 80%.
  • Created and maintained annual recreational program schedules, optimizing facility use and improving registration rates by 76%.
  • Partnered with environmental organizations to develop eco-friendly outdoor event offerings, which reduced the center’s carbon footprint by 37% while attracting environmentally conscious participants.
  • Led an initiative to modernize the recreation center’s offerings by introducing cross-functional collaboration, which resulted in positive feedback from 25% of participants.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Responsible for generating monthly KPI reports for senior management, providing insights into program success as demonstrated by 64% growth in engagement.
  • Increased recreational program revenue by 32% through creative marketing initiatives and pricing adjustments.
  • Implemented a registration software platform that reduced participant onboarding times by 43%, streamlining operational efficiency.
  • Led focus groups and participant surveys to successfully redesign QuickBooks, increasing participant retention by 30%.

Affiliations

  • Recreational Sports & Fitness Association
  • Freemason
  • International Council on Active Aging (ICAA)
  • International Association of Administrative Professionals
  • Certified Park and Recreation Professional (CPRP)
  • National Intramural-Recreational Sports Association (NIRSA)
  • The Wellness Council of America (WELCOA)
  • Local Parks and Recreation Advisory Board
  • Illinois Park and Recreation Association (IPRA) program
  • International Council of Nurses

Certifications

  • Salesforce
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)
  • Certified Playground Safety Inspector (CPSI) – National Recreation and Park Association
  • American Red Cross Lifeguard Certification
  • Volunteer Management Certificate - Cedar Works
  • Certified Special Events Professional (CSEP), International Live Events Association (ILEA)
  • Public Speaking Mastery Certificate - Vantage
  • Eco-Friendly Event Planning Certification - Sustainable Event Alliance
  • Cisco Certified Network Associate (CCNA)

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