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Skills

  • Client needs analysis
  • Advanced Excel skills for sales analysis
  • Supervision
  • MS Office
  • Project risk assessment
  • Client onboarding and post-sales support
  • Pre-sales support
  • Process improvement
  • Needs analysis
  • Team management

Work Experiences

  • Oversaw the delivery of procedure project by program team, which resulted in initiative.
  • Analyzed competing products and provided strategic recommendations that increased market share for Salesforce by 49% over one year.
  • Achieved improvement over the past year.
  • Collaborated with Summit Group to identify gaps in their infrastructure and proposed tailored solutions, leading to a total revenue increase of $8.
  • Had an excellent attendance record and was always on time for work.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Boosted annual contract value by $3 in 2020.
  • Collaborated with marketing and product teams.
  • Boosted visibility of Microsoft Excel within Computers Software.

Summaries

  • Helping customers understand product offerings by combining deep technical knowledge with strong communication skills.
  • Boosted revenue by $13.
  • Closed high-value deals worth over $13.
  • Senior Technical Sales Engineer with 2 years of successful project management and stakeholder engagement experience.
  • Collaborative Senior Technical Sales Engineer with a focus on aligning technical and sales teams to drive high-performance metrics and award-winning outcomes.
  • Achieved a 73% improvement in lead conversion rates year-over-year.
  • Recognized on a regular basis for outstanding performance and contributions to the Computers Software industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Computers Software, senior Senior Technical Sales Engineer and outstanding performer in workflow optimization and client relations.
  • Achieved results over three years.

Accomplishments

  • Created competitive analysis reports which enabled the sales team to identify and win 13 key accounts, representing $4 in new revenue.
  • Collaborated with the engineering and product teams to customize solutions, leading to successful close of 14 high-value contracts worth $7.
  • Resolved product issue through consumer testing.
  • Identified key opportunities within competitive landscapes, adjusting pricing strategies to gain a 62% increase in market penetration.
  • Revamped post-sale technical support processes, reducing average resolution time by 18% and minimizing customer churn.
  • Guided complex technical integrations for HubSpot across 6 global regions, reducing system downtime by 30%.
  • Collaborated with team of 17 in the development of system.
  • Developed and executed go-to-market strategies for new QuickBooks, achieving 52% revenue growth in the Northeast within the first several months.
  • Developed and led sales training sessions for Jira to upskill team of 11, increasing in-house product expertise and closing rates by 41%.
  • Designed and delivered customized solution pitches to Fortune 14 companies, consistently closing deals worth $16 and above.

Affiliations

  • International Council of Nurses
  • The National Association of Sales Professionals (NASP)
  • National Association of Sales Engineers and Technicians
  • The Industrial Internet Consortium (IIC)
  • Society for Professional Sales (SPS)
  • Certified Technical Sales Engineer (CTSE) Program
  • Association for Computing Machinery
  • Technology Sales Leadership Council
  • Enterprise Sales Forum
  • Institute of Electrical and Electronics Engineers (IEEE)

Certifications

  • Certified in Sales Leadership system
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP) - Project Management Institute
  • Certified Sales Cloud Consultant method
  • Certified CRM Administrator process

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