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Skills

  • Organization
  • Legal and financial document compliance formatting
  • Bookkeeping
  • Process improvement
  • Cross-functional team collaboration
  • Document indexing and organization systems
  • Client communication through formatted templates
  • Document automation using HubSpot
  • Microsoft Word proficiency
  • Financial ledger data entry and maintenance

Work Experiences

  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Aided the transition to a paperless office.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Created user-friendly typed logs for all security records, reducing response/search times by 72% when needed for management review.
  • Evaluated procedure and process data in order to provide customers with appropriate answers to framework questions.
  • Cut down turnaround by 20%.
  • Created user-friendly typed logs for security records.
  • Contributed to error-free monthly reporting.
  • Organized and prepared procedure reports for submission to Keyboard Specialists using framework and standard data.

Summaries

  • Achieved a 65% improvement in accuracy.
  • Strong written and verbal communication skills, as well as proficiency in recordkeeping and metric writing, are all assets.
  • Meticulous Keyboard Specialist capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Workday.
  • Flexible Keyboard Specialist with 11 years of experience in process office environments.
  • Knowledgeable in the use of common office equipment and initiative software.
  • Adept at cross-referencing client data for validation.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Keyboard Specialist with 6 years of successful strategic planning and performance reporting experience.
  • Keyboard Specialist with a track record of successfully managing administrative challenges and assisting a great company in its growth.
  • Professional who is well-organized and attentive, with experience in administrative support.

Accomplishments

  • Trained a team of 18 new hires in keyboarding techniques, achieving an average typing speed improvement of 33% within 6 months.
  • Raised office efficiency by 80% through targeted use of advanced keyboard shortcuts and document automation tools.
  • Achieved a sustained error-free rate of 20% in document quality control and data entry activities, improving overall data integrity.
  • Successfully handled and entered an average of 15 transactions daily, ensuring zero discrepancies throughout multiple projects.
  • Automated repetitive document transfer processes, decreasing the workflow time in administrative tasks by 52% hours per week.
  • Increased internal satisfaction score by 68% through prompt and efficient handling of document management requests from various departments.
  • Implemented a keyboard-based workflow system that sped up daily office tasks by 51%, streamlining multiple department's operations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Standardized document formats and templates, ensuring consistency across 16 departments and easing end-user navigation.
  • Created a step-by-step training manual for new employees, which was adopted company-wide, reducing onboarding times by 15%.

Affiliations

  • National Association of Government Employees (NAGE)
  • Society for Technical Communication (STC)
  • Office and Professional Employees International Union (OPEIU)
  • National Court Reporters Association (NCRA)
  • National Association of Legal Assistants (NALA)
  • Rotary International
  • Society for Human Resource Management (SHRM)
  • American Society of Safety Professionals
  • Toastmasters
  • American Society of Administrative Professionals (ASAP)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Records Management Certification by framework
  • Certified Business Analysis Professional (CBAP)
  • Basic Computer Skills Certification from Lakeside Partners
  • Certified Professional Secretary (CPS) from Harbor & Co.
  • Microsoft Office Specialist (MOS) Excel Expert
  • Certified Public Accountant
  • SAP Business User Certification
  • Administrative Assistant Certificate from Ironclad Systems
  • Cisco Certified Network Associate (CCNA)

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You guys did everything right when it comes to creating a resume. It was perfect! Thank you so much for your help. UPDATE: I landed it!

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That was the best service I've ever used! Built a resume with your help, got the job! Should I need to recreate a resume, I will be back.

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I found this super easy to use and made creating a resume fun and easy and their support was very friendly.

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