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Skills

  • Problem resolution
  • Multi-tasking in a fast-paced environment
  • Operational continuity through cross-training
  • Communications
  • Patient chart organization and maintenance
  • First Aid/CPR
  • Process improvement
  • Patient data accuracy review
  • Siemens Soarian Financials
  • Medical billing code accuracy

Work Experiences

  • Oversaw the delivery of framework project by program team, which resulted in system.
  • Accurately updated patient health records.
  • Assisted with quality assurance for medical records requests.
  • Collaborated with a category team to reduce record request processing times by 6% through process improvements.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 16 hours.
  • Achieved a 85% reduction in duplicate records.
  • Acted as the primary point of contact for patient queries.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Ensured that medical records and health information were accurate, complete, and secure.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Assisted with patient requests.
  • With strong time management skills and a reliable, hardworking nature, highly accurate and efficient.
  • Achieved a 30% improvement in document retrieval time.
  • Complied with HIPAA regulations.
  • Contributed during program.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Collaborative team player with experience working alongside IT to resolve technical issues, successfully decreasing downtime by 19% during category.
  • Dedicated Medical Records Volunteer with a proven track record of reducing record retrieval times by 62% and training 10 new volunteers on EHR systems.
  • Excited and dedicated to accuracy, with excellent decision-making abilities.
  • Collaborated closely with clinical staff and IT.

Accomplishments

  • Monitored and managed 9 active patient files, ensuring the highest level of data security and confidentiality in compliance with HIPAA.
  • Regularly updated electronic health records (EHR) software to ensure patient data was current, contributing to seamless care coordination.
  • Developed a standard operating procedure (SOP) for volunteer training, ensuring that 9 volunteers adhered to confidentiality policies.
  • Worked closely with physicians and nursing staff to provide immediate access to patient records, contributing to improved patient care.
  • Improved the quality of medical record-keeping by identifying and correcting data entry errors, enhancing patient care accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and delivered HIPAA compliance training to 2 volunteers, enhancing the organization’s adherence to legal standards.
  • Collaborated with the health information management team during the digitization project to minimize errors and improve search efficiency.
  • Collaborated with team of 18 in the development of system.
  • Contributed to the completion of a compliance audit with zero discrepancies identified, ensuring the hospital met all regulatory standards.

Affiliations

  • Jaycees
  • International Council of Nurses
  • National Council for Prescription Drug Programs (NCPDP)
  • Project Management Institute (PMI)
  • Society for Human Resource Management (SHRM) – Healthcare Sector
  • Medical Records Institute (MRI)
  • National Patient Safety Foundation (NPSF)
  • American Medical Informatics Association
  • American College of Healthcare Executives (ACHE)
  • National Association of Health Data Organizations (NAHDO)

Certifications

  • Privacy & Security Certification (CIPP/US) - Healthcare Track
  • Certified Outpatient Coder (COC)
  • Red Cross Health Information Specialist Certification
  • Certified Health Data Analyst (CHDA)
  • HIPAA Compliance Officer Certification
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Certified Professional Coder (CPC) by AAPC
  • Certified Medical Reimbursement Specialist (CMRS)

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