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Skills

  • DRG assignment
  • Project organization
  • Collaboration with IT on system troubleshooting
  • Communications
  • Regulatory compliance
  • Organization
  • Compliance Risk Minimization
  • Siemens Soarian Financials
  • Compliance with federal and state regulations
  • Conflict resolution with record discrepancies

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with IT specialists to resolve EHR system issues, reducing downtime by 80% during 2020.
  • Transported QuickBooks to two years customer locations.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Assisted with quality assurance for medical records requests, ensuring compliance with privacy laws for 5 cases over 18 months.
  • Oversaw a 15-month project to revamp the filing system, resulting in a 2% increase in department productivity.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Accurately updated patient health records, contributing to a 15% increase in efficiency of the annual audit process.
  • Adhered to HIPAA regulations.
  • Assisted with quality assurance for medical records requests.

Summaries

  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Contributed during program.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Audited medical record movement.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Adept at auditing medical records.
  • Achieved a satisfaction rate of 49%.
  • Strengths in client relations and cross-functional collaboration backed up by Healthcare training.
  • Achieved high client satisfaction.
  • Conducted routine audits.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted audits of 13% of medical records, minimizing compliance risks and improving long-term data integrity.
  • Developed a standard operating procedure (SOP) for volunteer training, ensuring that 9 volunteers adhered to confidentiality policies.
  • Reduced record-processing errors by 68% through diligent attention to detail in data entry and document validation.
  • Developed and delivered HIPAA compliance training to 2 volunteers, enhancing the organization’s adherence to legal standards.
  • Collaborated with team of 18 in the development of system.
  • Collaborated with the health information management team during the digitization project to minimize errors and improve search efficiency.
  • Improved the quality of medical record-keeping by identifying and correcting data entry errors, enhancing patient care accuracy.
  • Leveraged SAP to track and manage requests for medical records, improving responsiveness to 6 departments by 76%.
  • Facilitated the transition of legacy medical records into an electronic format, enhancing workflow for medical providers.

Affiliations

  • Association of Clinical Documentation Integrity Specialists (ACDIS)
  • Society for Behavioral Medicine (SBM)
  • National Council for Prescription Drug Programs (NCPDP)
  • International Association for Privacy Professionals (IAPP)
  • Toastmasters
  • American Society of Safety Professionals
  • Association for Healthcare Resource & Materials Management (AHRMM)
  • American Medical Informatics Association
  • Volunteer Match - Healthcare Division
  • Freemason

Certifications

  • Certified Outpatient Coder (COC)
  • Registered Health Information Technician (RHIT)
  • Project Management Professional (PMP)
  • HIPAA Compliance Officer Certification
  • Certified Healthcare Documentation Specialist (CHDS)
  • Credentialed Record Technician (CRT)
  • ServSafe
  • AHIMA ICD-10-CM/PCS Trainer Certificate
  • Certified in Electronic Health Records (EPIC Systems)
  • SHRM Senior Certified Professional (SHRM-SCP)

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