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Skills

  • Child welfare advocacy
  • Process improvement
  • Client needs assessment
  • Behavioral health services coordination
  • Client confidentiality adherence (HIPAA)
  • Child development expertise
  • Case documentation in procedure
  • Court report preparation
  • Budgets
  • Supervision

Work Experiences

  • Advocated for child safety and permanency at 3 family court hearings, presenting well-researched reports and recommendations.
  • Assisted in the reunification of 14 cases, reducing the average duration of foster stay by 5 months.
  • Had an excellent attendance record and was always on time for work.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Assessed foster care placements.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with system customers to determine their needs and deliver method service.
  • Conducted interviews with individuals and families in order to assess their needs and provide information.
  • Transported Microsoft Excel to several months customer locations.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.

Summaries

  • Adept at creating safety plans.
  • Costs were consistently reduced while profits were increased.
  • Compassionate Child Welfare Case Manager.
  • Advocated for child safety and permanency.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Miscellaneous, senior Child Welfare Case Manager and outstanding performer in client relations and team leadership.
  • Committed to maintaining compliance with child welfare mandates.
  • Achieved results in 2019.
  • Achieved timely resolution of 46% of cases within legal frameworks.
  • Committed to supporting foster families during crises, preventing foster placement dropout rates by 64% and ensuring stability for children in care.

Accomplishments

  • Surpassed annual case closure targets by 45% while maintaining a caseload of 9 children and families.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored progress and well-being of 7 foster children, ensuring all health, educational, and emotional needs were consistently met.
  • Coordinated with educational professionals to ensure 6 children received required individualized education plans (IEPs), improving academic success.
  • Documented and resolved program which led to system.
  • Established a trust-based relationship with 17 children to facilitate open communication during investigations, leading to accurate case resolutions.
  • Met or exceeded performance targets for timely case assessment completions by 29% in 2016, positively affecting agency benchmarks.
  • Helped implement a new child welfare software system, training 17 staff members on its use, which resulted in a 76% boost in administrative efficiency.
  • Utilized advanced conflict resolution techniques to mediate family disputes resulting in 65% of families successfully avoiding court intervention.
  • Redesigned onboarding processes for new hires, cutting onboarding time by 16% and improving operational efficiency.

Affiliations

  • International Society for Prevention of Child Abuse and Neglect (ISPCAN)
  • Center for Adoption and Support Education (CASE)
  • American Association for Marriage and Family Therapy (AAMFT)
  • American Society of Safety Professionals
  • National Association of Counsel for Children (NACC)
  • Association for Computing Machinery
  • National Foster Parent Association (NFPA)
  • Institute for Human Services (IHS) – Training Institute
  • Foster Family-based Treatment Association (FFTA)
  • Jaycees

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Advanced Social Work Case Management Certification (ASWCM) - 2016
  • Microsoft Certified Systems Engineer (MCSE)
  • Wraparound Provider Certification - 2017 - Vantage
  • Authorized Child Welfare Database Trainer Certification
  • Child Abuse Investigation Certification - Colorado Department of Human Services
  • Certified Clinical Trauma Professional (CCTP)
  • Family Mediation Certification - Arizona Court System
  • Certified Business Analysis Professional (CBAP)
  • ServSafe

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