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Skills

  • Well-trained in Tableau
  • Supervision
  • Event promotion strategy
  • Insurance billing
  • MS Office
  • Community outreach and engagement
  • Grant writing
  • Administrative support
  • Invoice generation
  • Assistance program knowledge

Work Experiences

  • Achieved 46% improvement in three years.
  • Learned stakeholder engagement and workflow optimization to help with office needs.
  • Achieved growth in the past year.
  • Management recognized me for providing outstanding customer service.
  • Kept my method knowledge up to date by doing stakeholder engagement and risk assessment.
  • Analyzed communication trends.
  • Used QuickBooks to compile data gathered from various sources.
  • Conducted grant research and assisted Communications Volunteer with grant proposal writing.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Assisted in the creation of metric procedures.

Summaries

  • Achieved a 48% rise in participation.
  • Strategic thinker with expertise in client relations.
  • Communicative and team-oriented, with Asana expertise.
  • Motivating leader who has built and managed framework teams in the past.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Proven track record of motivating optimized to achieve team, individual, and management goals.
  • Conscientious Social Services Director with 11 years of experience meeting with community members to understand local needs.
  • Achieved results over 18 months.
  • Achieved results by 2022.
  • Achieved a 35% boost in engagement metrics.

Accomplishments

  • Collaborated with leadership on messaging strategies that improved mission alignment in communications by 26%.
  • Trained 7 new volunteers on communication protocols, improving team efficiency by 27% and reducing onboarding time by the past year.
  • Researched and implemented digital communication tools that streamlined team efforts, contributing to a 47% increase in productivity.
  • Organized a social media advocacy campaign that increased online visibility by 20% in three years.
  • Edited and proofread organizational publications, ensuring messaging consistency and improving accuracy by 52%.
  • Utilized CRM software to enhance audience segmentation, increasing donor conversion rates by 57%.
  • Developed and distributed a communications style guide to 15 volunteers, leading to a cohesive brand voice across all public messaging platforms.
  • Analyzed campaign KPIs to refine communication strategies, boosting engagement metrics by 72%.
  • Collaborated with external partners to produce joint communications efforts, strengthening stakeholder relationships by 42%.
  • Facilitated communication workshops for 9 staff members, resulting in a 83% increase in effective internal collaboration.

Affiliations

  • Certified in Media Relations from the Northwind and actively applying key concepts in ongoing volunteer campaigns.
  • Member of the Fundraising & Communications Committee at framework, collaborating with external stakeholders on media initiatives.
  • Contributor to local Portland Youth Advocacy team’s communication initiatives, enhancing internal and public outreach.
  • Volunteer Communications Leader for Cedar Works, helping to organize and manage correspondence and public announcements.
  • Graduated from the Media Strategy and Messaging Certification program at Summit Group, tailored for nonprofits.
  • Participant in local Portland Communication Workshop series, contributing to collaborative projects focused on community engagement.
  • Board member of program Digital Engagement Committee, ensuring consistent external communication across platforms.
  • Graduate of the system Communications Program, contributing to student-run media initiatives and community relations.
  • Member of Public Affairs Council, focusing on advocacy communication and policy-related campaign management.
  • Regular attendee at the Global Communications Forum 2018 discussing challenges in nonprofit communication strategies.

Certifications

  • Certified ScrumMaster (CSM)
  • Association for Project Management (APM)
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Fundamentals of Digital Marketing by Google
  • Inbound Marketing Certification by HubSpot
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Fundamentals of Project Planning and Management by University of Virginia (Coursera)
  • American Academy of Financial Management (AAFM)

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