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Skills

  • Communications
  • Scheduling understanding
  • Product promotions
  • Merchandising expertise
  • Regulatory compliance
  • Cross-functional collaboration
  • Order processing
  • Account-based marketing (ABM)
  • Framework equipment
  • Marketing understanding

Work Experiences

  • Achieved results within three years.
  • Closed over $7 in sales, which included preparing contracts and processing order forms each 18 months.
  • Assisted in organizing sales presentations.
  • Conducted sales presentations to potential clients.
  • Contributed to a cross-functional team that helped in surpassing quarterly revenue goals by 35% through enhanced communication with clients.
  • Improved the client organization and goal alignment by automating the system contact management system.
  • Implemented effective sales techniques and increased product sales to over $13 in three years.
  • Managed Workday inventory to improve sales pitches and closed more than 16 sales in one year.
  • Met sales and service targets of $11 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Used HubSpot to keep track of important account and sales information in the company database.

Summaries

  • Actively assisted in sales pitches that secured 6 major client contracts, driving overall revenue growth by $18.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved results over several months.
  • Professional with project management and process improvement expertise who is organized and resourceful.
  • Japanese is a bilingual individual who is fluent in both languages.
  • Achieved 53% higher client conversions.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 27% improvement in post-engagement feedback.
  • Dedicated to providing excellent customer service.

Accomplishments

  • Participated in industry conferences to prospect new clients and elevate brand visibility, leading to the acquisition of 7 new key accounts.
  • Collaborated with team of 11 in the development of program.
  • Utilized Salesforce to track and manage the sales funnel for group bookings, resulting in 30% more accurate forecasting during 18 months.
  • Supported incoming leads by nurturing relationships through email and phone follow-ups, securing commitments from 14 new clients.
  • Worked closely with the Group Events team to negotiate supplier contracts, resulting in a savings of 25% while maintaining high-quality services.
  • Facilitated cross-functional collaboration between the sales and marketing departments, resulting in more cohesive client outreach efforts and a 69% increase in sales.
  • Served as the primary point of contact for group sales inquiries, helping resolve customer concerns promptly, leading to a customer satisfaction score of 77%.
  • Enhanced lead generation processes by implementing targeted email campaigns, boosting qualified leads by 33% over a the past year period.
  • Instrumented lead scoring model, improving lead qualification efficiency and boosting qualified conversion rates by 39%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • American Marketing Association
  • Society of Human Resource Management
  • Society for Marketing Professional Services (SMPS) Young Professional Group
  • Event Planners Association (EPA) Member
  • International Student Leadership Program Delegate 2019
  • Association for Computing Machinery
  • National Association of College Sales Teams (NACST) Member
  • Beta Gamma Sigma – Academic Honor Society for Business Students
  • Society of Women Engineers
  • Society of Sales & Marketing Professionals Affiliation

Certifications

  • HubSpot Email Marketing Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Key Account Manager (CKAM) by Strategic Account Management Association
  • Professional Sales Management Certificate by standard
  • Google Certified Professional Cloud Architect
  • Certified CRM Professional by Customer Relationship Management Institute
  • First Aid/CPR Certified
  • Account-Based Sales (ABS) Certification by Demandbase
  • Certified Professional Sales Person (CPSP) by NASP
  • HubSpot Inbound Sales Certification

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