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Skills

  • Account-based marketing (ABM)
  • Public speaking and presentations
  • Customer relations
  • Retention strategies
  • Time management and prioritization
  • Networking and relationship building
  • Client needs assessment
  • Market research
  • Lead generation strategies
  • Team management

Work Experiences

  • Assisted in conducting market research and compiling competitive analysis reports, directly influencing a ServiceNow launch and subsequent market penetration by 17%.
  • Attracted over 7 participants per event.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Managed Workday inventory to improve sales pitches and closed more than 16 sales in one year.
  • Met with current and potential customers to assess their needs and make recommendations for the best initiative solutions.
  • Collaborated with marketing to design email campaigns that led to a 55% increase in attendee registration for process.
  • Collaborated with marketing to create targeted digital ad campaigns, driving over 7 leads and boosting click-through rates by 33% over typical levels.
  • Assisted in training new team members on CRM tools, improving team proficiency in managing leads and closing deals.
  • Assisted in lead collection and follow-up.
  • Built strong working relationships with key decision-makers from prospective partners, contributing positively to the forging of category partnerships in 2021.

Summaries

  • Achieved results in just three years months.
  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Group Sales Intern with 9 years of successful budget management and risk assessment experience.
  • Accomplished in competitive analysis and client presentations, leading to measurable outcomes, including 56% higher client conversions.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Schedule flexibility and the ability to travel up to 5% of the time.
  • Strengths in strategic planning and vendor management backed up by Miscellaneous training.
  • Achieved 53% higher client conversions.

Accomplishments

  • Conducted extensive market research and data analysis on potential client segments, contributing to a 37% increase in new business opportunities.
  • Created detailed weekly reports on client interactions and sales pipeline, enabling senior management to make strategic decisions based on real-time data.
  • Designed and launched promotional email campaigns for group ticket sales, increasing open rates by 57% and click rates by 18%.
  • Utilized Salesforce to track and manage the sales funnel for group bookings, resulting in 30% more accurate forecasting during 18 months.
  • Coordinated with senior sales associates to manage event planning, successfully executing corporate events with over 3 attendees and increasing brand visibility.
  • Attained a solid grasp of competitor analysis, which helped devise more compelling sales arguments and led to improvement in sales closure rate by 47%.
  • Sourced new business prospects through direct cold calling, generating 3 warm leads and securing follow-up meetings with decision-makers.
  • Supported incoming leads by nurturing relationships through email and phone follow-ups, securing commitments from 14 new clients.
  • Helped onboard and train 18 new sales interns, enhancing team productivity by standardizing on-boarding procedures.
  • Increased brand awareness by managing social media ad campaigns, reaching 2 new impressions, and garnering 27% engagement.

Affiliations

  • International Council of Event Planners (ICEP) Student Affiliate
  • Networking Contact at Sales Performance International (SPI)
  • Society of Human Resource Management
  • Rotary International
  • Member of the National Retail Federation Student Association (NRFSA)
  • Involvement in International Chamber of Commerce (ICC) Young Professionals Network
  • Certified Salesforce Administrator (in-progress) 2019
  • International Council of Nurses
  • Salesforce User Group Networking Participant
  • Lions Club

Certifications

  • Customer Success Management Certified Professional by SuccessHacker
  • Professional Sales Management Certificate by standard
  • R3 Customer Retention Specialist Certification
  • Salesforce Certified Sales Cloud Consultant
  • Certified Sales Development Representative (SDR) by AA-ISP
  • LinkedIn Sales Navigator Certification
  • Salesforce
  • Sandler Sales Training Certification
  • ServSafe
  • Inbound Sales Assessment by HubSpot Academy

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