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Skills

  • Project organization
  • Cross-team collaboration
  • Communications
  • MS Office
  • Cost-reduction initiatives
  • Customer satisfaction improvement
  • Customer service
  • Standard equipment
  • Developing nutrition-conscious menus
  • Budgets

Work Experiences

  • Achieved a 43% improvement in health inspection scores.
  • Kept track of student behavior and took corrective action when necessary.
  • Prepared metric food and stocked milk, beverage, and snack display cases.
  • Applied checklists across all dining stations.
  • Administered basic first aid.
  • Achieved a 64% positive response rate.
  • Helped customers with take-out orders.
  • Went around the cafeteria looking for spills and assisting students with food container opening.
  • Achieved operational efficiency in lunchroom services.
  • Kept enough condiments on hand and well-stocked drink stations to keep service flowing smoothly.

Summaries

  • Administered free/reduced lunch programs.
  • Maintain a clean environment by keeping tables and floors clean, keeping supplies stocked, and delivering requested items quickly.
  • Achieved significant improvement in customer satisfaction scores.
  • Achieved recognition for excellence in hygiene and food safety.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • 7 years of experience as a talented table busser.
  • Boosted satisfaction by 67%.
  • Achieved consistent cleanliness ratings.
  • Balanced food preparation and sanitation protocols.
  • Achieved recognition for excellence in hygiene and food safety by reducing health risks and ensuring compliance with state regulations.

Accomplishments

  • Reduced food waste by 27% within 5 months through the implementation of portion tracking and meal planning strategies.
  • Documented and resolved framework which led to program.
  • Identified and catered to food allergies and intolerances for 5 students, ensuring safe meal options and promoting inclusivity.
  • Upgraded lunchroom signage and announcements, increasing adherence to noise and behavior guidelines by 22%.
  • Reduced the average time for tray clean-up by 24%, significantly improving lunchroom turnover during peak times.
  • Executed a revised clean-up strategy, reducing dining area spills by 73% and improving overall floor safety.
  • Encouraged participation in a lunchroom recycling program, increasing efforts by 83% over one year.
  • Communicated effectively with students, resolving 18 meal-related issues and facilitating dietary accommodations.
  • Monitored and managed food inventory levels, minimizing overstock and reducing food waste by 18 annually.
  • Recognized for outstanding physical stamina, successfully maintaining high levels of productivity over long shifts to ensure smooth daily lunchroom operations.

Affiliations

  • Farm To School Network
  • American Society of Safety Professionals
  • U.S. Department of Agriculture (USDA) Professional Standards Certification
  • International Council of Nurses
  • Certified School Nutrition Specialist (SNS) 2022
  • Global Food Safety Initiative (GFSI)
  • Health Department Liaison for Phoenix Regulations
  • Community Cafeteria Improvement Committee
  • American Culinary Federation (ACF)
  • Professional Member of the School Foodservice and Nutrition Association

Certifications

  • First Aid and CPR Certification system
  • Food Safety Manager Certification process
  • Conflict Resolution in the Workplace system
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Basic Mechanical Operations in Food Service Equipment process
  • Ergonomics and Safe Practices Certification for Food Workers
  • Certified Public Accountant
  • Kitchen Sanitation Essentials Certification Lakeside Partners
  • Certified Public Accountant (CPA)

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