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Skills

  • Loss prevention
  • Inventory management
  • Telecheck processing terminal experience
  • MS Office
  • Invoice generation
  • Business operations
  • Computer literate
  • Outstanding interpersonal skills
  • Stock organization
  • Bilingual in Portuguese

Work Experiences

  • Kept the stockroom neat and tidy so that items could be found quickly.
  • Accepted packages that had been delivered, verified products, and double-checked delivery totals.
  • Prepared inventory for shipment by affixing tags and labels and completing shipment documents in order to expedite delivery to the correct customers.
  • Simplified standard and system processes, resulting in a 6% increase in productivity for a team of 17 Backroom Associates.
  • Kept the stockroom clean and tidy for maximum productivity.
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor.
  • Identified potential safety hazards and alerted management to determine the best course of action.
  • Checked packages and goods for damage and notified vendors of any issues that needed to be replaced.
  • Meticulously managed order availability and record accuracy by keeping detailed records of standard stock inventory in ServiceNow.
  • Received deliveries, scanned packages, and updated orders in an internal database to ensure efficient order processing and fulfillment.

Summaries

  • Professional who is detail-oriented and hardworking, with a strong work ethic and a strong commitment to team success.
  • Multilingual and fluent in German and Mandarin, with a strong grasp of cultural differences.
  • Reliable Backroom Associate with 3 years of experience replenishing and rotating inventory to keep it well-stocked.
  • Sales Associate who is enthusiastic, outgoing, and fashion-forward and who excels at establishing positive relationships with new and existing customers by providing superior customer service.
  • Ready to put 7 years of experience, strong communication, strategic planning, and budget management abilities to work in a dynamic new role at Northwind.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Dedicated to maintaining accurate records and managing shipments; able to quickly resolve issues with minimal supervision.
  • Trained in unloading, unpacking, labeling, and stocking shelves.
  • Dedicated to exceeding sales targets.
  • Proficient in promoting program by leveraging performance reporting and team leadership knowledge.

Accomplishments

  • Consistently exceeded daily sales targets with an average of $13 in sales each day.
  • Aided in monthly store inventory audits, identifying and resolving discrepancies, improving stock accuracy by 34%.
  • Represented
  • Contributed to a 4% drop in shoplifting through increased awareness and intervention measures.
  • Named “Associate of the Quarter” for exceeding all customer service goals.
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Initiated
  • Received 7 “exceeds expectations” ratings on performance reviews.
  • Business Development: Initiated two key partnerships which resulted in procedure revenue growth.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • Membership in the International Warehouse Logistics Association (IWLA) to stay current with safety and efficiency standards in storage management.
  • Received Inventory Organization Specialist Certification through Summit Group, focusing on effective shelving techniques.
  • Member of the Regional Backroom and Supply Chain Professionals Network (RBSPN), focusing on effective stock replenishment tactics.
  • Affiliation with the Retail Workers and Inventory Management Association (RWIMA) to expand knowledge on product restocking methodologies.
  • Active attendee of Inventory and Supply Chain Excellence Workshops (ISCEW) focused on product organization and shipment processing.
  • Active participant in the Retail Inventory Improvement Task Force, coordinating stockroom efforts across multiple stakeholders.
  • Certified through the National Forklift Safety Council, acquiring OSHA-compliant skills 2022.
  • Completed a specialized course on Inventory Management through the Council of Supply Chain Management Professionals (CSCMP).
  • Volunteer support for local educational outreach via the National Association for Inventory Professionals (NAIP).
  • Volunteer mentor with the Retail Backroom Professionals Network (RBPN), supporting backroom staff through skill development programs.

Certifications

  • Salesforce
  • CompTIA Security+
  • SAP Certified Application Associate
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid, CPR, and AED Certification by program
  • Certified Forklift Operator (CFO) by method
  • Certified Public Accountant (CPA)
  • Certified in Transportation and Logistics (CTL) by American Production and Inventory Control Society (APICS)
  • Efficiency in Inventory Control Systems (EICS) by initiative

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