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Skills

  • Inventory management
  • Compliance with framework
  • Stakeholder relations
  • Crisis management
  • Vendor relationship management
  • Change Management
  • Effective leader
  • Relationship building
  • Business operations
  • Relationship development

Work Experiences

  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Achieved Excellence Award for operational excellence.
  • Achieved Employee of the Year in 2019.
  • Implemented the initiative program and employed risk assessment to ensure that guests have a memorable, consistent, and positive experience.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $4.
  • Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Increased profits by 7% in one year through a restructure of the business line.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Helped with regulatory compliance by supervising all audits to ensure protocol compliance.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adaptable and deadline-driven, with the ability to manage and complete multiple projects in high-stress situations.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • A pleasant personality and a customer-focused background, as well as knowledge of stakeholder engagement.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Manager of Operations who is forward-thinking and knows a lot about performance reporting.
  • Well-versed in team leadership and a stickler for deadlines.
  • Accomplished Manager of Operations with a focus on sustainability and efficiency, driving initiatives that cut operational costs by 63% using lean management techniques.

Accomplishments

  • Led integration efforts for newly acquired companies, aligning their operational practices with Beacon Labs standards in 6 months.
  • Crafted SOPs for operational units, improving output consistency, and increasing productivity by 50%.
  • Reduced project backlog by 42% through effective delegation, capacity management, and empowerment of team members.
  • Managed cross-functional communication between logistics, procurement, and production to achieve a 34% uptick in overall efficiency.
  • Led cross-functional teams to execute process automation, reducing lead time by 21% at the Phoenix manufacturing plant.
  • Directed compliance-focused operational audits, resulting in zero significant findings for 15 consecutive reviews.
  • Successfully managed a $7 project to redesign warehouse logistics, reducing order fulfillment time by 49%.
  • Documented and resolved initiative which led to process.
  • Implemented a new vendor scoring system, improving procurement decision accuracy and decreasing waste in material orders by 38%.
  • Captured departmental savings of 2 by standardizing procurement processes and renegotiating supply agreements.

Affiliations

  • Society of Human Resource Management
  • American Society for Quality (ASQ)
  • Logistics Management Association (LMA)
  • Global Supply Chain Council (GSCC)
  • Jaycees
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Toastmasters
  • International Society of Logistics (SOLE)
  • Council of Supply Chain Management Professionals (CSCMP)
  • European Operations Management Association (EurOMA)

Certifications

  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Certified Public Accountant
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Google Certified Professional Cloud Architect
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Master of Business Administration (MBA) – category
  • Lean Six Sigma Black Belt Certification - method
  • Certified Manager (CM) - Institute of Certified Professional Managers
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Logistics Professional (CLP) – metric

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