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Skills

  • Handling customer inquiries on frozen products
  • Frozen stock replenishment
  • Equipment maintenance checks
  • Shelving of products
  • Forklift and pallet jack operation
  • Collaborating for seasonal restocking
  • Team management
  • First Aid/CPR
  • Proficient in Jira
  • Business operations

Work Experiences

  • Communicated with department heads to prioritize high-selling frozen products during inventory restocking, boosting sales by $13 per week.
  • Contributed to food safety.
  • Used framework equipment to haul metric and framework items from stock and placed them on the appropriate store shelves.
  • Assisted in planning annual frozen goods audits.
  • Boosted sales by 5 per week.
  • Inspected aisles and method areas for spills or framework issues and alerted Frozen Stocker for immediate cleanup.
  • Avoided understock situations.
  • Contributed to a 16% reduction in out-of-stocks.
  • Went through the grocery store and removed any items that were outdated or overripe.
  • Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking.

Summaries

  • Boosted team readiness.
  • Individual with enthusiasm who has stocked shelves for a variety of organizations.
  • Adaptable professional within fast-paced environments, delivering consistent stock replenishment success even during high-demand seasons and fluctuating store needs.
  • Within Miscellaneous, senior Frozen Stocker and outstanding performer in vendor management and workflow optimization.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of data analysis and quality assurance as well as vendor management training.
  • Strengths in cross-functional collaboration and process improvement backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Adaptable professional in fast-paced environments.
  • Achieved 68% fewer inaccuracies in frozen product counts.

Accomplishments

  • Resolved product issue through consumer testing.
  • Successfully managed the frozen section inventory, reducing discrepancies by 31% through daily stock audits and adjustments.
  • Developed an incident reporting process that reduced freezer-area accidents by 74% and mitigated injury risk.
  • Monitored and maintained frozen aisle merchandise displays, ensuring proper alignment with visual merchandising guidelines.
  • Trained 6 junior associates on proper frozen stock handling and safety protocols, reducing stock damage by 82%.
  • Reported on daily frozen department operations, including stock discrepancies, delivery schedules, and product spoilage to senior management for process improvements.
  • Assisted in maintaining workplace safety in the freezer area, cutting down accidents by 27% through proactive hazard identification and removal.
  • Implemented systematic product rotation processes to maintain compliance with FIFO standards, reducing expired stock by 51%.
  • Tracked and managed frozen product expiration dates, decreasing expired goods write-offs by $2 annually.
  • Introduced streamlined frozen stock tracking processes by utilizing Jira, reducing reporting errors by 80%.

Affiliations

  • Retail Industry Leaders Association (RILA) – Refrigerated Sector Member
  • Freemason
  • Association for Healthcare Foodservice – Food Safety Member
  • National Retail Federation (NRF) - Grocery Operations Efficiency Committee
  • Refrigerated Warehouse Inspection & Safety Training Certification
  • Cold Chain & Logistics Regulatory Compliance Training
  • ServSafe Food Handler Certification
  • Certified Forklift Operator – Warehousing Industry
  • Food Industry Management Program Alumni
  • Jaycees

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Emergency First Aid Certification
  • Certificate in Inventory Control Management
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Food and Storage Operations by framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Food Handler - Ohio/the Pacific Northwest
  • Forklift Safety Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)

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