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Skills

  • Health information data retrieval
  • NDCMedisoft
  • Hospital compliance tracking (process)
  • Digital records migration
  • Budgets
  • HubSpot document handling proficiency
  • Data privacy and security
  • Information management system optimization
  • Data-driven decision making
  • Customer service

Work Experiences

  • Achieved a 19% accuracy rate.
  • Achieved a 62% reduction in redundant records.
  • Achieved a 82% reduction in archived paper records.
  • Achieved zero discrepancies reported.
  • Oversaw the delivery of system project by metric team, which resulted in initiative.
  • Analyzed trends in reimbursement rates.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Automated indexing and retrieval systems.
  • Audited medical billing processes.

Summaries

  • Achieved zero discrepancies reported by external auditors.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Bilingual achiever with experience scanning and indexing medical records to the correct chart.
  • Accomplished this within 9 months.
  • Accomplished specialist with deep knowledge of compliance requirements, who served as the point of contact for a successful 2015 health information management audit yielding zero critical findings.
  • Excited and dedicated to accuracy, with excellent decision-making abilities.
  • Achieved a 16% reduction in audit backlog.
  • Achieved zero critical findings in the 2020 audit.
  • Dedicated Health Information Management Specialist with a proven track record of ensuring HIPAA compliance and securing medical data systems, successfully eliminating data breaches over a 8-year period.
  • Achieved zero data breaches over 12 years.

Accomplishments

  • Led a team that reduced the cost of record storage by 60% through automation of indexing and retrieval systems.
  • Authored policies on patient data security and release management, which increased regulatory compliance by 75%.
  • Prepared and submitted detailed reports supporting national healthcare quality initiatives, contributing to process award.
  • Instituted a new process for correcting duplicate patient records using Tableau, reducing identification errors by 67%.
  • Designed and implemented quality control procedures that increased the timeliness of data submissions for regulatory reporting by 85%.
  • Monitored and assessed compliance with HIPAA regulations, achieving 78% audit compliance rate for 2020.
  • Implemented regular audits and training programs, resulting in a 34% reduction in coding errors over the past year.
  • Collaborated with the healthcare quality team to ensure accurate data submission for Outstanding Service Award-winning quality metrics program.
  • Collaborated with the finance and billing teams to identify trends in insurance denials, resulting in a 78% decrease through improved coding accuracy.
  • Led an interdepartmental task force that revamped patient discharge processes, improving operational efficiency by 80%.

Affiliations

  • Toastmasters
  • American Medical Billing Association (AMBA)
  • Inclusion in Health Data Analytics Workshops, Beacon Labs
  • American Health Information Management Association (AHIMA)
  • American Marketing Association
  • Society of Human Resource Management
  • Health Information Management Systems Society (HIMSS) Accreditation
  • Society of Women Engineers
  • Healthcare Information and Management Systems Society (HIMSS)
  • International Association of Privacy Professionals (IAPP)

Certifications

  • Health Information Technology (HIT) certificate - Vantage, 2017
  • Data Analytics for Healthcare Certification - framework, 2015
  • Salesforce
  • First Aid/CPR Certified
  • Health Information Technology Specialist (HITS) Certification - Brightline, 2021
  • Medical Coding Certification from AAPC – Certified Inpatient Coder (CIC), 2021
  • Health Services Management Certificate - Lakeside Partners, 2022
  • Registered Health Information Administrator (RHIA) - 2021
  • Six Sigma Green Belt Certification in Process Improvement - Brightline, 2019
  • CompTIA Security+

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