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Skills

  • Bulk ticketing strategies
  • Discount airfare and accommodation scheduling
  • First Aid/CPR
  • Customer service excellence
  • Travel insurance
  • Cost analysis and budget management
  • High-level diplomatic travel coordination
  • Marketing
  • Overseas tours
  • Regulatory compliance

Work Experiences

  • Collaborated with legal teams to ensure all travel documents, such as passports and visas, were up-to-date and compliant with international travel laws.
  • Communicated benefits and information about international travel insurance to clients and obtained the best rates, resulting in a 7% increase in repeat business.
  • Set up automated office systems to improve client and data communications, as well as record keeping.
  • Completed in-depth risk assessments for international travel, ensuring travel advice and contingency plans were provided well ahead of scheduled departures.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with legal teams.
  • Achieved cost reductions of $3.
  • Achieved balanced allocations across multiple projects in 2022.
  • Had an excellent attendance record and was always on time for work.
  • Achieved results within two years.

Summaries

  • Achieved savings of over 12 in 2019.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Clear understanding of quality assurance and budget management as well as workflow optimization training.
  • Self-starter with unrivaled expertise in process improvement and risk assessment.
  • A true go-getter with exceptional interpersonal skills.
  • Travel consultant who is focused on meeting deadlines and has experience working with clients who have special needs.
  • Achieved 53% in cost savings.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Expertise in providing excellent customer service and resolving conflicts.

Accomplishments

  • Analyzed and reported travel expenditure trends for operations, discovering inefficiencies and cutting costs by 75%.
  • Reduced overall travel costs by 24% through effective negotiation with airlines, hotels, and car rental vendors.
  • Streamlined government-permitted car rental processes at Portland, cutting down rental company negotiation time by 82%.
  • Coordinated travel logistics for high-level government delegations, ensuring 18% compliance with federal travel regulations.
  • Implemented an automated travel expense tracking system, resulting in a 36% increase in accuracy during financial reconciliations.
  • Monitored and ensured the adherence of all travel arrangements to government-set financial or ethical guidelines, enhancing compliance audit performance by 56%.
  • Led the processing and reconciliation of 15 government travel vouchers, resulting in a 68% audit clearance without discrepancies.
  • Ensured smooth passport and visa processing for government officials traveling to Seattle, achieving a 69% on-time clearance rate.
  • Negotiated special rates for government travel involving 12 international trips, securing discounts that exceeded 15% of annual travel budget allocations.
  • Designed a digital archive for maintainable and accurate historical travel records, increasing retrieval efficiency by 62%.

Affiliations

  • Online Travel Training (OTT) Provider Network
  • Society of Women Engineers
  • Travel and Tourism Research Association (TTRA)
  • Professional Travel Agents of North America (PTANA)
  • American Marketing Association
  • Freemason
  • Defense Travel Management Office (DTMO) – Training Certification
  • International Air Transport Association (IATA)
  • Foreign Service Institute (FSI) – Travel Consultant Certification
  • Society of Human Resource Management

Certifications

  • Certified Emergency Travel Coordinator (CETC) - Beacon Labs
  • Certified Government Meeting Professional (CGMP) - standard
  • Salesforce
  • Certified International Travel Specialist (CITS) - Ironclad Systems
  • Certified GSA Per Diem Policy Specialist - Cedar Works
  • Certified Public Accountant
  • Travel Management Company Operations Certification - method
  • Project Management Professional (PMP)
  • CompTIA Security+
  • Certified Travel Professional (CTP) - framework

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