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Skills

  • Supervision
  • Marketing
  • Discount airfare and accommodation scheduling
  • Process improvement
  • Budgets
  • Travel research
  • Bulk ticketing strategies
  • Communications
  • Company guidelines and procedures
  • Emergency travel protocols

Work Experiences

  • Assessed and approved expense reports for government affiliates, ensuring that all expenses adhered to GSA per diem regulations.
  • Aligned travel expenses with project funding.
  • Had an excellent attendance record and was always on time for work.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Analyzed the cost-benefit of various loyalty and rewards programs, saving the department over $16 in travel-related expenses via strategic mileage accumulation.
  • Achieved a 47% reduction in last-minute changes.
  • Oversaw the delivery of initiative project by standard team, which resulted in initiative.
  • Collaborated with legal teams.
  • Achieved savings of over $12 in 2022.
  • Achieved compliance in the 2023 fiscal review.

Summaries

  • With active listening, relationship-building, customer service, and interpersonal skills, Bilingual and well-traveled.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved savings through strategic miles accumulation.
  • Costs were consistently reduced while profits were increased.
  • Achieved savings of over $10 over process.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved over $10 in savings in a single fiscal year.
  • Government Travel Agent with 8 years of successful risk assessment and stakeholder engagement experience.
  • Travel consultant who is focused on meeting deadlines and has experience working with clients who have special needs.

Accomplishments

  • Secured last-minute accommodations for urgent military deployment, achieving a 77% success rate in meeting mission-critical timelines.
  • Developed strategic partnerships with 14 international airlines for government-approved routes, securing bulk discounts and cutting costs by 36% annually.
  • Reduced last-minute government travel changes by 44% through effective itinerary planning and pre-trip risk assessments.
  • Led the processing and reconciliation of 15 government travel vouchers, resulting in a 68% audit clearance without discrepancies.
  • Resolved product issue through consumer testing.
  • Negotiated special rates for government travel involving 12 international trips, securing discounts that exceeded 15% of annual travel budget allocations.
  • Created customized itineraries for diplomatic and government conferences across Chicago, always adhering to security guidelines and restricted zones.
  • Collaborated with team of 10 in the development of initiative.
  • Designed a digital archive for maintainable and accurate historical travel records, increasing retrieval efficiency by 62%.
  • Monitored and ensured the adherence of all travel arrangements to government-set financial or ethical guidelines, enhancing compliance audit performance by 56%.

Affiliations

  • Defense Travel Management Office (DTMO) – Training Certification
  • Society of Government Travel Professionals (SGTP)
  • American Society of Safety Professionals
  • GBTA Academy – Certified Corporate Travel Executive (CCTE)
  • Online Travel Training (OTT) Provider Network
  • Lions Club
  • Council of International Programs USA (CIPUSA)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Foreign Service Institute (FSI) – Travel Consultant Certification

Certifications

  • CompTIA Network+
  • ServSafe
  • Government Travel Specialist (GTS) - Vantage
  • Project Management Professional (PMP)
  • Certified Business Analysis Professional (CBAP)
  • Certified in Travel Health (CTH) – International Society of Travel Medicine
  • Certified Travel Associate (CTA) with a focus on Government Travel - process
  • Certified Travel Counselor (CTC) - Institute of Certified Travel Agents
  • Emergency Preparedness Certification for Government Travel - Meridian
  • CompTIA Security+

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