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Skills

  • Results-oriented
  • Business operations
  • Process improvement
  • Communications
  • Territory Sales Experience
  • Positive learning process
  • One-on-one coaching
  • Business Development
  • Customer satisfaction
  • Quick learner

Work Experiences

  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Monthly revenue and training goals were met or exceeded.
  • Achieved 9 employees' personal health goals.
  • Achieved 54% sustained engagement.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported Microsoft Excel to 6 months customer locations.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.

Summaries

  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Wellness Ambassador with 12 years of successful stakeholder engagement and strategic planning experience.
  • Adaptable, tenacious, and capable project manager with over 14 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Customer service specialist with 14 years of initiative experience who is dedicated and detail-oriented.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Professional with over 17 years of experience in project management and process improvement initiatives across the enterprise.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Dependable
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Resolved product issue through consumer testing.
  • Developed content and facilitated public workshops on nutrition and wellness topics for groups of 7+, receiving positive feedback from 21% of participants.
  • Expanded onsite yoga and meditation programs to accommodate 15 employees, resulting in a 82% increase in participation over 6 months.
  • Analyzed the impact of wellness challenges across multiple departments, revealing a company-wide healthcare savings of $69,000 and increased productivity over 6 months.
  • Worked with SAP to adopt wearable fitness trackers, enhancing personal accountability among employees and tracking wellness improvements in real-time.
  • Collaborated with product to implement quarterly health screenings, detecting 13 early-stage health issues, potentially preventing higher medical costs.
  • Collaborated with team of 7 in the development of metric.
  • Analyzed post-program evaluation data, showing a 62% improvement in employee satisfaction with wellness offerings.
  • Increased sales 15% over 18 months.
  • Documented and resolved program which led to initiative.

Affiliations

  • Jaycees
  • Occupational Safety and Health Administration (OSHA) - Workplace Ergonomics Certification
  • American Marketing Association
  • National Commission for Health Education Credentialing (NCHEC)
  • Certified Nutrition Specialist (CNS) - Lean
  • Society of Women Engineers
  • Society of Human Resource Management
  • International Coach Federation (ICF)
  • Human Resources Certification Institute (HRCI)
  • National Wellness Institute (NWI)

Certifications

  • Fitness Nutrition Specialist (FNS) - National Academy of Sports Medicine (NASM)
  • Certified Corporate Health and Wellness Consultant (CCHWC), process
  • Microsoft Certified Systems Engineer (MCSE)
  • Worksite Wellness Specialist (WSS), National Wellness Institute (NWI)
  • Corporate Wellness Programming Certification, standard
  • SHRM Certified Professional (SHRM-CP)
  • Holistic Stress Management Instructor (HSMI), Lakeside Partners
  • Certified Health Education Specialist (CHES)
  • Mindfulness-Based Stress Reduction (MBSR) Certification, process
  • Smoking Cessation Counselor Certification, Cedar Works

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