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Skills

  • Weekly Payroll
  • Excel in category
  • Computer literate
  • Multi-Task Management
  • Music showcase training
  • Client-focused
  • Microsoft Office
  • Customer needs assessment
  • Territory Sales Experience
  • Food Safety Compliance

Work Experiences

  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Collaborated with team members.
  • Consistently produced high-quality grilled items while reducing food waste by 17% over a the past year.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Complied with company dress code.
  • Answered an average of 17 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Accommodated popular local flavors.
  • Balanced multiple responsibilities.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Assisted in other food preparation areas.

Summaries

  • Achieved team efficiency improvements of 55%.
  • Achieved a waste reduction of 46%.
  • Capable of cooking, mixing ingredients, and keeping food prep areas clean.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Addressed grilling or equipment issues promptly during busy shifts.
  • Adept at process improvement by incorporating new methods at the grill station, resulting in a 62% improvement in speed without sacrificing food quality. Proven leader and team player in the kitchen setting.
  • Achieved a 46% improvement in speed.
  • Achieved minimal errors.
  • Balanced grilling, prep work, and task delegation.
  • Customer-focused Sales Representative with 14 years of experience solving problems for clients.

Accomplishments

  • Trained 9 new grill team members on techniques for category, helping them to quickly achieve full proficiency and integration.
  • Reduced average customer wait times by 36% through strategic reorganization of grill station operations.
  • Developed and executed grill station layouts for special events, leading to a 73% increase in efficiency and food output compared to typical shift performance.
  • Reduced total meal preparation time by 5 minutes during peak hours by optimizing grill station workflow.
  • Demonstrated expertise in grill management, contributing to 82% fewer customer complaints related to food quality.
  • Worked in tandem with management and kitchen supervisors to align grill station operations with overall restaurant objectives during seasonal shifts.
  • Improved grill safety and hygiene standards through collaboration with the health and safety team, resulting in zero incidents during three years.
  • Led a team that exceeded meal output targets by 36%, following detailed daily production plans and maintaining consistent quality control.
  • Successfully adapted grill station tasks during high-demand periods, reducing customer wait times by up to 6 minutes per order with transformed workflow.
  • Increased sales 5% over one year.

Affiliations

  • Recipient, 'Best Crew Member of the Month' Award at process, 2024
  • Member, American Institute of Baking International (AIB) Food Safety Workshop
  • Received Advanced Shift Lead Training, initiative, 2017
  • Completed National BBQ Association (NBBQA) Grilling Certification Program, 2021
  • Active Member, Food Allergen Awareness Program, certified in 2018 by program
  • Participant, SkillsUSA Culinary Arts Competition, 2017
  • Member, National Fast Food Workers Union (NFFWU)
  • Passed OSHA Safety Certification for Restaurant Workers, 2022
  • Participant, Institute of Culinary Education (ICE) Grilling Team Workshop, 2023
  • Fast Food Industry Safety Training, completed at metric, 2022

Certifications

  • Safe Quality Food (SQF) Practitioner Certification by initiative
  • Certified Workplace Diversity & Inclusion Specialist in the Hospitality Industry by method
  • Certified Food Service Trainer for New Hires by process
  • Certified Kitchen Crew Training Instructor by method
  • Certified Food Service Manager (CFSM) by method
  • Cross-Contamination Prevention Certification by standard
  • Certified Fast Casual Kitchen Manager by system
  • Certified Food Safety Manager (CFSM) by National Registry of Food Safety Professionals
  • Restaurant Hygiene and Safety Supervisor Certification by program
  • Food Hygiene & Safety Level 2 Certification by procedure

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