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Skills

  • Business operations
  • First Aid/CPR
  • Statistical Process Control (SPC)
  • Process failure investigations
  • Problem resolution
  • Production defect reduction
  • Knowledge of quality systems
  • Data-driven decision making
  • Supervision
  • Jira use

Work Experiences

  • Audited internal manufacturing processes monthly, identifying areas for improvement that enhanced overall product quality by 77%.
  • Implemented ISO 9000 quality management systems, which defined business practices and led to certification and improved business practices.
  • Established the standards, practices, and procedures for the quality department.
  • Achieved results within 2020.
  • Authored and maintained the quality control plan for Power BI, ensuring that all processes adhered to internal and external standards, leading to a 33% improvement in production efficiency.
  • Organized and led quality review meetings to assess the effectiveness of performance in terms of risk mitigation, throughput improvement, and customer satisfaction.
  • Transported SAP to one year customer locations.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the QS 9000 certification process and provided training to hourly and management employees, as well as standard and procedure personnel.
  • Achieved a 80% reduction in product recalls.

Summaries

  • With extensive knowledge of Salesforce use, committed to high standards of product inspections and customer service.
  • Ensures that production and manufacturing lines run smoothly, coordinating employee efforts and facilitating communication between management and production departments.
  • QAQC Engineer is a multi-talented QAQC Engineer who is consistently rewarded for planning and operational improvements.
  • Professional with experience in developing a company's quality strategy, procedures, and processes.
  • Achieved a 59% boost in production efficiency.
  • Operational improvements, program implementation, and documentation are among his specialties.
  • Achieved breakthrough improvements in quality metrics.
  • Quality Assurance Manager who is well-versed in all QA operations, policies, and procedures.
  • Maintains meticulous records and is capable of identifying and resolving issues.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Monitored and tracked the performance and calibration of testing equipment, ensuring compliance with industry standards and passing 7 consecutive external audits.
  • Led a cross-functional team that decreased customer complaints by 83% by addressing root causes in the production line.
  • Identified and documented critical production process defects, leading to a procedural overhaul that improved output quality by 49%.
  • Collaborated with R&D team to create a test protocol for new product launches, ensuring quality alignment between initial concept and full-scale production.
  • Developed a comprehensive product testing framework using regression analysis, improving predictive accuracy of issues for future production runs.
  • Assisted in standardizing SOPs for quality control processes, ensuring all company sites were aligned regarding best practices and reducing error rates company-wide by 33%.
  • Implemented Failure Mode and Effects Analysis (FMEA) that identified potential failure risks and reduced defect rate by 53%, improving product reliability.
  • Worked with production team to decrease testing bottlenecks, achieving a 75% increase in throughput without sacrificing quality.
  • Implemented continuous improvement initiatives that streamlined QA processes, saving 16 hours per week in manual checks and increasing overall efficiency.
  • Played a critical role in maintaining compliance during FDA, OSHA, and ISO regulatory inspections, achieving zero non-conformances over a 6 months period.

Affiliations

  • American Society of Safety Professionals
  • Factory Acceptance Test (FAT) Professional Group
  • National Association of Social Workers
  • Environment, Health, and Safety Compliance Group
  • Institute for Process Quality Control (IPQC)
  • Automotive Industry Action Group (AIAG)
  • Council for Quality and Reliability Engineering
  • Professional Quality Assurance Engineer (PQAE) Association
  • Corrective and Preventive Actions (CAPA) System Owners Group
  • Association for Manufacturing Excellence (AME)

Certifications

  • Statistical Process Control (SPC) Certification - metric
  • Certified Testing Specialist (CTS) – metric
  • SHRM Senior Certified Professional (SHRM-SCP)
  • AS9100 Lead Auditor Certification – framework
  • Certified Quality Engineer (CQE) - American Society for Quality (ASQ)
  • Microsoft Certified Systems Engineer (MCSE)
  • ISO 9001:2015 Lead Auditor Certification - program
  • Lean Six Sigma Black Belt Certification - Ironclad Systems
  • Apple Certified Associate (ACA)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) – American Society for Quality (ASQ)

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