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Skills

  • Budgets
  • Documentation and control
  • Relationship development
  • Contract negotiation
  • Client relationship management
  • Business Administration
  • Supervision
  • Organization
  • Cross-functional problem solving
  • Data entry

Work Experiences

  • By automating client correspondence, record tracking, and data communications, I was able to improve office operations.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
  • Completed 4 employees' bi-weekly payroll.
  • Organized corporate and office conferences for company employees and guests.
  • Chaired interdepartmental project teams responsible for the launch of framework in 2017, contributing directly to a 30%-increase in segment revenue.
  • Achieved results within standard.
  • Developed a highly efficient administrative team through ongoing coaching and professional development opportunities.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Achieved Outstanding Service Award for excellence.
  • Collaborated across multiple departments.

Summaries

  • Independently solved problems and kept teams on task to handle a variety of business requirements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 58% in cost savings.
  • Adaptable person with team leadership and process improvement abilities.
  • 5 years of experience streamlining processes, managing talented team members, and performing team leadership by an educated professional.
  • Looking for a management position with a company in the Miscellaneous sector.
  • Professional in office management and administration with 5 years of experience maximizing productivity, efficiency, and service quality in a variety of settings.
  • Workday expert with database management experience.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • With over 12 years of experience in the Miscellaneous field, I am a well-organized Office Manager.

Accomplishments

  • Collaborated with senior management to establish system, leading to an increase in operational efficiency and achieving metric.
  • Leveraged negotiation skills to reduce supplier procurement costs by $5 within 17 months.
  • Developed a strategic project roadmap that aligned with organizational goals and achieved program, improving 60% by 67%.
  • Created a strategic vendor management process that reduced delivery times by 52% while maintaining quality standards.
  • Resolved product issue through consumer testing.
  • Designed and executed team-building activities that resulted in improved team cohesion and increased employee retention by 57%.
  • Developed and rolled out a procurement framework that resulted in a 34% cost reduction for ongoing operational expenses.
  • Successfully managed a complex portfolio of 15 projects, ensuring each one was delivered under budget by $8 and on time.
  • Led efforts to reduce team turnover by 52% through a strategic employee engagement initiative.
  • Directed the onboarding of 10 new hires, reducing onboarding time by 57% and improving compliance with company policies.

Affiliations

  • Society of Women Engineers
  • International Council of Nurses
  • International Project Management Association (IPMA)
  • Society for Marketing Professional Services (SMPS)
  • Event and Venue Management Institute (EVMI)
  • Meeting Professionals International (MPI)
  • International Institute of Business Analysis (IIBA)
  • American Planning Association (APA)
  • International Association of Business Communicators (IABC)
  • National Association of Social Workers

Certifications

  • Agile Certified Practitioner (PMI-ACP)
  • Certified Strategic and Competitive Intelligence Professional (SCIP)
  • Certified Business Analysis Professional (CBAP)
  • Certificate in Organizational Leadership
  • Cisco Certified Network Associate (CCNA)
  • Certified in Risk and Information Systems Control (CRISC)
  • Advanced Certified Scrum Product Owner (A-CSPO)
  • Certification in Production and Operations Management (CPOM)
  • ServSafe
  • Professional Certificate in Organizational Project Management

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