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Skills

  • Client intake assessments
  • Budgets
  • Excel in standard
  • Multi-Task Management
  • Safety measures
  • Microsoft Office
  • Product ordering
  • Internal auditing
  • Group therapy facilitation
  • Credit and collections

Work Experiences

  • Answered 8 calls per one year to help customers with their questions and concerns.
  • Category was planned and carried out by me.
  • Established
  • Invented
  • Kept track of all company inventory by monitoring multiple databases.
  • Improved locomotive material expense tracking by 8%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Provided management with method updates on renewal progress, at-risk renewals, and renewal forecasts.

Summaries

  • In emergency situations, he is adept at remaining calm and productive.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Adaptable, tenacious, and capable project manager with over 18 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Collaborate with commercial lenders to achieve sales targets.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Highly effective in quality assurance, evaluating personnel performance, and putting in place top-notch strategies.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Trained in trauma-informed care, which improved therapeutic outcomes with trauma-affected populations by 82%.
  • Assisted with the onboarding of new hires by providing orientation on mental health support techniques, increasing team competency by 36%.
  • Led support groups for clients with dual diagnoses, which enhanced coping strategies and decreased relapse rates by 85% over 8 months.
  • Provided one-on-one support to patients with cognitive disabilities, demonstrating competence in ABA (Applied Behavior Analysis) techniques to enhance coping mechanisms.
  • Increased sales 4% over three years.
  • Collaborated with psychiatric professionals and assisted in coordinating psychiatric appointments for 12 patients, contributing to consistent treatment outcomes.
  • Actively maintained patient confidentiality in accordance with HIPAA regulations, minimizing compliance issues and ensuring patient trust in services provided.
  • Conducted intake interviews and compiled patient histories for new admissions, ensuring comprehensive initial assessments and decreasing intake errors by 53%.
  • Collaborated on quality improvement initiatives to enhance patient care delivery, contributing to a 83% increase in patient satisfaction scores over the past year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • National Alliance on Mental Illness (NAMI)
  • Participated in Cross-Disciplinary Mental Health Seminars at standard
  • International Association of Trauma Professionals (IATP)
  • Participation in monthly framework Mental Health Support Group
  • Behavioral Health workforce Education and Training (BHWET) Program Engagement
  • HIPAA Certified through Meridian
  • International Society for Traumatic Stress Studies (ISTSS)
  • Jaycees
  • American Psychological Association (APA) - Affiliate Member
  • American Society of Safety Professionals

Certifications

  • Certified Dialectical Behavior Therapy (DBT) Skills Practitioner
  • Apple Certified Associate (ACA)
  • Trauma Resilience Model (TRM) Certification - 2023
  • First Aid/CPR and AED Certification procedure 2019
  • Certified Wellness Recovery Action Plan (WRAP) Facilitator
  • Nonviolent Crisis Intervention (NCI) Certification
  • CompTIA Network+
  • Certified Substance Abuse Counselor (CSAC)
  • Certified Nurse Assistant (CNA) with Mental Health Specialization
  • Crisis Prevention and Intervention (CPI) Certification

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