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Skills

  • Organization
  • Business Development
  • Supervision
  • Business operations
  • MS Office
  • Creative merchandising
  • Relationship development
  • Problem resolution
  • Customer service excellence
  • Budgeting

Work Experiences

  • Conducted monthly inventories of raw materials and components on the shop floor.
  • Kept track of receipts and expenses for up to 14 accounts.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 6%.
  • Processed initiative deposits several months to protect funds.
  • Created and managed schedules to ensure that required areas were covered and that customer service demands were met.
  • Assessed the strengths of employees and assigned tasks based on their experience and training.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across category calendars and programs.
  • Managed shop capacity and loading functions at 16 facilities to track and support the progress of plant production orders.
  • Created and maintained a positive work environment to improve retention and productivity.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • For system company, thorough Manager, Item Processing with 18 years of experience in purchasing, bookkeeping, and financial records maintenance.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Dynamic application of budget management and team leadership in a fast-paced business environment.
  • Equip employees to handle daily tasks and meet customer needs independently.
  • Dedicated to providing high-quality services and products.
  • Shift Leader with strong quality control, problem-solving, and interpersonal communication skills.
  • Competent in Miscellaneous best practices, market trends, and regulatory requirements.
  • Talented leader who takes an analytical approach to business planning and problem-solving on a daily basis.

Accomplishments

  • Enhanced user interface on the internal processing system, resulting in a 19% reduction in data entry time and a smoother workflow.
  • Oversaw reconciliation of Salesforce items, improving accuracy rates by 31% in 2021.
  • Championed continuous improvement initiatives, achieving a 63% increase in team performance metrics.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased employee engagement and drove cross-functional collaboration, resulting in the completion of projects 30% days ahead of schedule.
  • Reduced processing errors by 73% through system optimizations and retraining initiatives for the team.
  • Resolved Jira discrepancies, directing timely communication with procedure and reducing time-to-resolution by 79% hours.
  • Implemented business process automation, leading to a 49% increase in operational efficiency and reduced labor hours.
  • Improved internal communication protocols, granted higher organizational efficiency and clarity in processing policies.
  • Key contributor to cross-functional teams, ensuring interdepartmental alignment with item processing procedures and goals.

Affiliations

  • Financial Services Technology Consortium
  • International Council of E-Commerce Consultants (EC-Council)
  • Institute of Internal Auditors (IIA)
  • International Association of Business Process Outsourcing (IABPO)
  • Association for Computing Machinery
  • Chartered Institute for Securities & Investment (CISI)
  • American Bankers Association (ABA)
  • International Association of Administrative Professionals (IAAP)
  • National Association of Women in Operations (NAWO)
  • Jaycees

Certifications

  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Certified Internal Auditor (CIA) - system
  • Certified Professional in Business Process Management (CPBPM), Lakeside Partners
  • Certified Information Systems Security Professional (CISSP) - Lakeside Partners
  • Certified Supply Chain Professional (CSCP) – APICS
  • Certified Associate in Project Management (CAPM) – Ironclad Systems
  • Certified Operations Manager (COM) - Northwind
  • Certified Data Visualization Specialist - framework
  • ITIL Foundation Certification - category

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